Dec 13 2019
06:32 AM
- last edited on
Jun 17 2022
01:52 PM
by
TechCommunityAP
I'm using Office 365 ProPlus version 2001 (build 12410.200000) Insider
It just got upgraded to this version. after the updates were installed, these programs are crashing 5 seconds after I open them. tried restarting my computer but didn't fix it.
These are Not crashing
Dec 13 2019 09:37 AM
Can you please try doing an Online Repair for Office to see if that resolves your issues? You can do this by going to Windows Settings>Apps & Features>Microsoft Office>Modify>Online Repair. Please keep me posted on how that goes.
Thanks.
Dec 13 2019 09:48 AM
Dec 13 2019 10:04 AM
@HotCakeX Doing an Online Repair will keep you on the Insider build.
Dec 13 2019 01:21 PM - edited Dec 19 2019 01:40 AM
SolutionI just finished doing that but it's still the same, i think i have to switch back to the stable channel for a while.
UPDATE:
after updating my Windows 10 insider fast ring from build 19041 to 19536 (the next build), i tried once again enrolling my Office 365 proplus from stable to insider preview, and i was still having the same crash problem. filled a problem report on feedback hub app with a problem repro.
now instead of insider channel of Office 365, i chose the monthly targeted channel. it's still part of the preview builds of Office insider but i think it's like slow ring of Office insider.
So on build 1912 (monthly channel - targeted) i have no crash.
Sep 03 2020 06:42 PM
Sep 08 2020 03:29 PM
Many Thanks@HotCakeX
Sep 08 2020 10:54 PM
Dec 13 2019 01:21 PM - edited Dec 19 2019 01:40 AM
SolutionI just finished doing that but it's still the same, i think i have to switch back to the stable channel for a while.
UPDATE:
after updating my Windows 10 insider fast ring from build 19041 to 19536 (the next build), i tried once again enrolling my Office 365 proplus from stable to insider preview, and i was still having the same crash problem. filled a problem report on feedback hub app with a problem repro.
now instead of insider channel of Office 365, i chose the monthly targeted channel. it's still part of the preview builds of Office insider but i think it's like slow ring of Office insider.
So on build 1912 (monthly channel - targeted) i have no crash.