Apr 18 2017 09:41 AM - edited Apr 18 2017 09:48 AM
We are very excited to announce that we are rolling out groups experiences in Outlook for Mac, iOS and Android. When available on your device, you can -
We are working on quick iterations and additional functionality in the upcoming months, so stay tuned. More information here - https://blogs.office.com/2017/04/18/introducing-groups-in-outlook-for-mac-ios-and-android/.
Thanks,
Krish
Apr 18 2017 10:29 AM
Apr 18 2017 10:46 AM
Apr 18 2017 11:52 AM
Apr 18 2017 12:16 PM
Apr 18 2017 01:41 PM
Hi there. I'm from the Outlook for iOS team.
You can enable background refresh for Outlook on iOS by following the steps here.
It's worth noting a few things to keep in mind regarding background email and calendar syncing on iOS (and Android too). Both Apple and Google control the operating systems that the Outlook apps run on and we must follow the rules as 3rd party apps.
There are some situations where the background download will be impacted:
I hope this helps. Please do enable background refresh in Settings if you haven't already. And if you're seeing poor sync performance, please let us know by opening an in-app support ticket by going to Settings > Help & Feedback > Contact support. Thanks!
Apr 18 2017 02:33 PM
Apr 18 2017 02:39 PM
Apr 18 2017 02:52 PM
Apr 19 2017 11:22 AM
It would really be helpful to be transparent about which versions of the client apps support Groups, especially given the "you may or may not see this immediately" guidance.
"Use latest version" seems less than precise since this is ever changing. Do you mean latest if you're on "Office Insider" or for the regular release? The last Mac Outlook release I see was issued on April 9. Is that the right version??
Apr 19 2017 11:48 AM
Hi Kevin,
Yes, Mac Outlook build which got issued on April 9th for the regular release is the right version with Groups feature bits. We have currently lifted Groups feature gate for a subset of users and we’ll be expanding the audience as each day passes.
-Maria
Apr 19 2017 11:51 AM
That's helpful. Even more helpful if the post would state that without ambiguity.
May 09 2017 11:15 AM
@Krish Gali wrote:We are very excited to announce that we are rolling out groups experiences in Outlook for Mac, iOS and Android. When available on your device, you can -
- View your group list.
- Read and reply to group conversations.
- Add group events to your personal calendar.
- View unread messages sent to the group.
- View group details within the group card (Outlook for iOS and Android only).
We are working on quick iterations and additional functionality in the upcoming months, so stay tuned. More information here - https://blogs.office.com/2017/04/18/introducing-groups-in-outlook-for-mac-ios-and-android/.
Thanks,
Krish
Hi, we're finally able to see the Groups icon on iOS but I'm not totally happy with the implementation. Correct me if I'm wrong or your opinion differs:
Also, I'd like the Groups Icon either moved out of the hamburger menu, at atleast show the icon at the very top, and immediately visible when I'm in my inbox. Almost no users I know open the hamburger menu regularly when there is no indication (=unread badge counter) that they should look also somewhere else.
May 09 2017 07:10 PM - edited May 09 2017 07:11 PM
Hi Ivan,
Thank you for your feedback. I'm from Groups team and I'd love to better understand your scenario with iOS badge count. Currently, iOS badge count only shows the number of unread messages in Inbox. Were you expecting the badge count to show the aggregated number of unread messages from all folders including Inbox, Groups and other folders? Or are you mainly looking for push notifications/alerts specific to group conversations?
Regarding marking group conversations unread/read manually and providing easier access to groups folder in the app, we've been getting multiple feedback on these and we're working through solving these issues.
We're committed to make Groups better on all Outlook apps so please keep the feedback coming!
-Maria
May 10 2017 05:29 AM - edited May 10 2017 05:32 AM
@Maria Kang wrote:Hi Ivan,
Thank you for your feedback. I'm from Groups team and I'd love to better understand your scenario with iOS badge count. Currently, iOS badge count only shows the number of unread messages in Inbox. Were you expecting the badge count to show the aggregated number of unread messages from all folders including Inbox, Groups and other folders? Or are you mainly looking for push notifications/alerts specific to group conversations?
Regarding marking group conversations unread/read manually and providing easier access to groups folder in the app, we've been getting multiple feedback on these and we're working through solving these issues.
We're committed to make Groups better on all Outlook apps so please keep the feedback coming!
-Maria
Hi,
yes, I've been asked by multiple of my users how they can keep with the unread group conversations, like they do with emails.
The other iOS Groups app has push notifications and shows badges, though only for notifications and not as an unread count. So as soon as they open the Groups app, the badge counter is reset.
That's why I was hoping for a way to prominently show the count of unread group conversations within the iOS Outlook app. Right now it is hidden behind the hamburger menu (drawer) and users with hundreds of folders beneath their inbox would probably never even see the Groups icon because they would have to scroll way down - which most don't.
The result is the same as before - group conversation remain unnoticed without the user having to subscribe to all groups to receive a copy in their inbox.
My suggestions would be to place the groups icon somewhere next to the "hamburger menu", "search icon" and "compose icon", possibly reshuffle them. An alternative from an UI perspective might be to simply show an additional unread badge directly ontop of the hamburger menu, then people would know that there are unread messages that are not directly in their "inbox", but possible in subfolders or within groups.
May 10 2017 07:16 PM
Hi Ivan,
This is great! We're currently looking at options to surface groups activity more prominently in the app, especially for unsubscribed groups. So I'll defintinitely make sure to pass your feedback to our feature team. Thank you!
-Maria
Jun 02 2017 11:09 PM
Jun 06 2017 09:25 AM
Hi Pablo,
From your message, it appears that you are seeing this issue in Outlook Desktop. Deleted groups should get synced down and be removed from the groups list. Can you submit a support request through "File>Support>Contact support." so that we can get the details of your client version and troubleshoot this better.
Thanks,
Krish
Jun 16 2017 02:42 PM
Jun 16 2017 02:48 PM
The only way to see Groups in the Mac Outlook client is if the Mac Outlook is using an O365 License. If you're on a volume license you won't see groups.
No, I don't know why MS is doing it this way.