license removed automatically users

Copper Contributor

Hi Everyone,

Currently I have a problem which my tenant users are automatically removing the license and it is not possible to find the reason. I don't know if anyone else has had this experience?


Thank you

3 Replies

Users themselves cannot remove any license, check the Audit logs to find out exactly what's happening.

Hi, I wrote badly, what happens to me is that the license is automatically removed without any reason. In the log audit no records related to the problem are displayed

@Vasil Michev 

It should be there. If you cannot find the audit records or figure out the reason this is happening, open a support case.