Nov 29 2023 05:41 AM
We have a RDS cluster with 2 hosts, since a few days one host has a problem that it can handle 5 users only. Every next user has problems logging in, it won't attach the profile disk.
Details about environment:
- Windows server 2022
- FSLogix 2.9.8228.50276 -> Issue the same after updating to 2.9.8612.60056
- Profile disks on separate file server SMB share
- Appx and recycle bin roaming is disabled
The first 5 users can login normally, but the 6th user starts to have problems. It is stuck for 5 minutes on "Please wait for the FSLogix Apps Services". When I check the logs I can see a timeout (5 minutes) when trying to attach the profiledisk:
[10:13:50.811][tid:00000c0c.00005d94][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\LockedRetryInterval. Using default: 5
[10:18:50.868][tid:00000c0c.00005d94][ERROR:00000079] Failed to attach VHD. (The semaphore timeout period has expired.)
[10:18:50.868][tid:00000c0c.00005d94][INFO] VHD(x) attach request returning after 300016 milliseconds
[10:18:50.873][tid:00000c0c.00005d94][INFO] Status set to 12: Cannot attach to virtual disk
[10:18:50.874][tid:00000c0c.00005d94][INFO] ErrorCode set to 121 - Message: The semaphore timeout period has expired.
[10:18:50.874][tid:00000c0c.00005d94][ERROR:00000079] Failed to attach virtual disk: \\fs01\Profiles$\user_xxxx_S-1-5-21-1315411913-3787531913-3827759124-6435\Profile_user_xxxx.VHDX (The semaphore timeout period has expired.)
[10:18:50.875][tid:00000c0c.00005d94][INFO] Session configuration wrote (DWORD): SOFTWARE\FSLogix\Profiles\Sessions\S-1-5-21-1315411913-3787531913-3827759124-6435\RefCount = '0'
In the Windows eventviewer (Application) I can see the following warnings:
The winlogon notification subscriber <frxsvc> is taking long time to handle the notification event (Logon).
The winlogon notification subscriber <frxsvc> took 300 second(s) to handle the notification event (StartShell).
And sometimes the following:
The Desktop Window Manager process has exited. (Process exit code: 0x800401f0, Restart count: 1, Primary display device ID: )
What I've tried so far:
- Update FSLogix
- Disabled AV software (Sophos)
The RDS collection contains two servers, the other server does not have this problem. We couldn't find any obvious difference between de servers.
Jan 23 2024 02:54 AM
We are having the same problem in one of our RD farms. One RD server out of eight gets intermittant [ERROR:0000001f] in the FSLogix log and in Event viewer:Microsoft-FSLogix-Apps-Operational we get id 26 "AttachVirtualDisk error (The semaphore timeout period has expired.)" or some variant of semaphore timeout error.
All servers have identical settings, versions and OS patches. All are connecting to the same fileshare for VHDX. No clue whats going on here.
We are behind on the FSlogix version so we might try to upgrade that first though. We run multiple farms with this setup and all have same version of FSlogix but only this one server gets these errors.
Jan 23 2024 03:45 AM
Feb 14 2024 07:57 AM
Mar 05 2024 05:18 AM
Mar 07 2024 04:56 AM
Mar 15 2024 03:00 AM
Mar 15 2024 03:06 AM