Recipient display name show other attribute name after sent.


Hi SME's,


Quick check if you guys had this experience before. 1 user issue where after sent an email, in sent item folder, user seeing recipients in "TO" showing different display name. According to user, the display name showing as SAMAccount name instead display name ex: 323232 instead Mr.ABC.

Checked on address book, Mr.ABC information is correct, and it is showing correctly during compose as well. It just after sent it out, it is showing different in sent items folder.


This only happened for this 1 user. Other users no issue sending to the same recipient.


Any thoughts and fix method?


This is example image, issue in yellow highlighted: -


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