Looking for help with MS Resources > Hot Desk bookings

Copper Contributor

Recently setup Hot Desks and Meetings Rooms as resources that staff can book using the 'Room Finder', but for the Hot Desks, they appear as 'available' even when already taken, and staff are able to make duplicate bookings of Hot Desks. Is there a place in Admin Centre or via. Powershell commands to fix this?

1 Reply

@MarkH2095 If you are having issues with duplicate bookings of hot desks using Room Finder, you may need to check the "Allow conflicts" option in the resource mailbox settings and make sure it is disabled. You may also need to run some PowerShell commands to update the resource mailbox properties, such as "AllowRecurringMeetings", "ConflictPercentageAllowed", and "MaximumConflictInstances". For more details, please see this post.