Exchange Problems Event ID 4999 and Event ID 1325

Copper Contributor

I have an Exchange 2016 server with CU23 (3/2023) (Physical Server)

We started having issues with our cisco unity server and MWI syncing after working with Cisco TAC, they suggested we look into our exchange server and now I have gone down a rabbit hole. 
I keep seeing the errors below repeatedly. I have mostly found an issue related to a Feb 2023 update which references the same error (4999) but with an issue with BlockedDeserializeTypeException. Other than that I can't really find information. I have several forum posts that suggest uninstall Exchange web services manage api 2.2 Not sure what that would do to my server. I appreciate any help! Errors listed below.

Event ID 4999

Watson report about to be sent for process id: 22760, with parameters: E12IIS, c-RTL-AMD64, 15.01.2507.023, w3wp#MSExchangeServicesAppPool, M.Exchange.Services, M.E.S.C.T.ServiceResult`1.ProcessServiceResults, System.ArgumentNullException, feb4-dumptidset, 15.01.2507.023.

ErrorReportingEnabled: True

 

Event ID 1325

An unhandled exception occurred and the process was terminated.

Application ID: /LM/W3SVC/2/ROOT/EWS

Process ID: 32020

Exception: System.MissingMethodException

Message: Method not found: 'Microsoft.Exchange.WebServices.Data.GetClientExtensionResponse Microsoft.Exchange.WebServices.Data.ExchangeService.GetClientExtension(Microsoft.Exchange.WebServices.Data.StringList, Boolean, Boolean, System.String, Microsoft.Exchange.WebServices.Data.StringList, Microsoft.Exchange.WebServices.Data.StringList, Boolean, Boolean)'.

StackTrace:    at Microsoft.Exchange.Data.ApplicationLogic.Extension.EwsOrgExtensionRetriever.<>c__DisplayClass5_0.<Retrieve>b__0()

  at Microsoft.Exchange.Data.ApplicationLogic.Extension.OrgExtensionTable.ExecuteWebServicesAction(Action webServicesAction)

  at Microsoft.Exchange.Data.ApplicationLogic.Extension.EwsOrgExtensionRetriever.Retrieve(OrgExtensionRetrievalContext context)

  at Microsoft.Exchange.Data.ApplicationLogic.Extension.CachedOrgExtensionRetriever.Retrieve(OrgExtensionRetrievalContext context)

  at Microsoft.Exchange.Data.ApplicationLogic.Extension.OrgExtensionDataGetter.GetAllOrgExtensionData(OrgExtensionRetrievalContext context)

  at Microsoft.Exchange.Data.ApplicationLogic.Extension.OrgExtensionTable.GetOrgExtensions(IOrgExtensionDataGetter orgExtensionDataGetter, OrgExtensionRetrievalContext retrievalContext, Boolean shouldRetrievePrivateCatalogExtensions, Boolean retrieveOnly1_0)

  at Microsoft.Exchange.Data.ApplicationLogic.Extension.InstalledExtensionTable.GetOrgProvidedExtensions(HashSet`1 requestedExtensions, Boolean shouldReturnEnabledOnly, Dictionary`2 masterTableExtensions, Boolean isDebug, Boolean shouldRetrievePrivateCatalogExtensions, String& orgMasterTableRawXml, Boolean shouldReturnECPAddins)

  at Microsoft.Exchange.Data.ApplicationLogic.Extension.InstalledExtensionTable.GetProvidedExtensions(HashSet`1 requestedExtensions, Boolean shouldReturnEnabledOnly, Dictionary`2 masterTableExtensions, Boolean isDebug, Boolean shouldRetrievePrivateCatalogExtensions, String& orgMasterTableRawXml, Boolean shouldReturnECPAddins)

  at Microsoft.Exchange.Data.ApplicationLogic.Extension.InstalledExtensionTable.GetExtensions(HashSet`1 requestedExtensions, Boolean shouldReturnEnabledOnly, Boolean shouldFailOnGetOrgExtensionsTimeout, Boolean isDebug, String& orgMasterTableRawXml, CultureInfo culture, Boolean filterOutDuplicateMasterTableExtensions, Boolean shouldRetrievePrivateCatalogExtensions, MultiValuedProperty`1 capabilities, Boolean shouldReturnECPAddins)

  at Microsoft.Exchange.Services.Wcf.GetExtensibilityContext.GetExtensions(ICallContext callContext, Boolean isUserScope, Boolean shouldReturnEnabledOnly, Boolean shouldFailOnGetOrgExtensionsTimeout, OrgEmptyMasterTableCache orgEmptyMasterTableCache, ExtensionsCache extensionsCache, HashSet`1 requestedExtensions, Boolean isRawXmlRequired, Boolean shouldRetrievePrivateCatalogExtensions, Nullable`1 orgExtensionVersion, Boolean checkForExpiryOfUserCacheOfOrgExtensions, String& masterTableRawXml, Boolean retrieveOnly1_0, Boolean filterOutDuplicateMasterTableExtensions, Version apiVersionSupported, Boolean shouldReturnECPAddins)

  at Microsoft.Exchange.Services.Core.GetAppManifests.GetExtensionDataList(HashSet`1 privateCatalogAddIns, Version schemaVersionSupported, Boolean shouldIncludeAllInstalledAddIns, Boolean shouldReturnECPAddins)

  at Microsoft.Exchange.Services.Core.GetAppManifests.<>c__DisplayClass12_0.<ExecuteGetAppManifests>b__0()

  at Microsoft.Exchange.Data.ApplicationLogic.Extension.InstalledExtensionTable.RunClientExtensionAction(Action action)

  at Microsoft.Exchange.Services.Wcf.GetExtensibilityContext.RunClientExtensionAction(Action action, Exception& exception)

  at Microsoft.Exchange.Services.Core.GetAppManifests.ExecuteGetAppManifests(Exception& clientExtensionException)

  at Microsoft.Exchange.Services.Core.GetAppManifests.Execute()

  at Microsoft.Exchange.Services.Core.ExceptionHandler`1.Execute(IRequestDetailsLogger logger, CreateServiceResult createServiceResult, Int32 index, ExecutionOption executionOption)

  at Microsoft.Exchange.Services.Core.BaseStepServiceCommand`3.InternalExecuteStep(Boolean& isBatchStopResponse)

  at Microsoft.Exchange.Services.Core.ServiceCommandBase`1.<ExecuteStep>b__82_0()

  at Microsoft.Exchange.Services.Core.ServiceCommandBase`1.<>c__DisplayClass88_0.<ExecuteHelper>b__0()

  at Microsoft.Exchange.Common.IL.ILUtil.DoTryFilterCatch(Action tryDelegate, Func`2 filterDelegate, Action`1 catchDelegate)

  at Microsoft.Exchange.Services.Core.ServiceDiagnostics.SendWatsonReportOnUnhandledException(ICallContext callContext, Action methodDelegate)

  at Microsoft.Exchange.Services.Core.ServiceCommandBase`1.ExecuteHelper(Func`1 action)

  at Microsoft.Exchange.Services.Core.Types.ServiceTask`1.<>c__DisplayClass11_0.<ExecuteHelper>b__0()

  at Microsoft.Exchange.Common.IL.ILUtil.DoTryFilterCatch(Action tryDelegate, Func`2 filterDelegate, Action`1 catchDelegate)

  at Microsoft.Exchange.Services.Core.Types.BaseServiceTask`1.SendWatsonReportOnGrayException(Action callback, Action exceptionHandlerCallback, Boolean isGrayExceptionTaskFailure)

  at Microsoft.Exchange.Services.Core.Types.ServiceTask`1.ExecuteHelper(Func`1 multiStepAction)

  at Microsoft.Exchange.Services.Core.Types.ServiceTask`1.<InternalExecute>b__7_0()

  at Microsoft.Exchange.Diagnostics.RequestDetailsLoggerBase`1.TrackLatency[TResult](Enum latencyMetadata, Func`1 method)

  at Microsoft.Exchange.Diagnostics.RequestDetailsLoggerBase`1.TrackLatency[TResult](Enum latencyMetadata, Func`1 method, Double& latencyValue)

  at Microsoft.Exchange.Services.Core.Types.ServiceTask`1.InternalExecute(TimeSpan queueAndDelay, TimeSpan totalTime)

  at Microsoft.Exchange.Services.Core.Types.BaseServiceTask`1.<>c__DisplayClass33_0.<Execute>b__0()

  at Microsoft.Exchange.Services.Core.Types.BaseServiceTask`1.LocalTimedCall(Action action)

  at Microsoft.Exchange.Services.Core.Types.BaseServiceTask`1.ExecuteWithinCallContext(Action action)

  at Microsoft.Exchange.Services.Core.Types.BaseServiceTask`1.Execute(TimeSpan queueAndDelayTime, TimeSpan totalTime)

  at Microsoft.Exchange.Services.Core.Types.BaseServiceTask`1.ExecuteLoop(Boolean synchronously)

  at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

  at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

  at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

  at System.Threading.ThreadPoolWorkQueue.Dispatch()

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