Oct 19 2017
06:22 AM
- last edited on
Jul 12 2019
10:54 AM
by
TechCommunityAP
Oct 19 2017
06:22 AM
- last edited on
Jul 12 2019
10:54 AM
by
TechCommunityAP
Hello, I'm using Office 365
when I'm trying to use New Query to get data from my email (Exchange Online source) I receive this error:
Exchange: We were unable to contact the Microsoft Exchange Autodiscover Service. Please make sure the Autodiscover Service is properly set up and your credential is valid
Remote Connectivity Analyzer returns this picture
So I think this is not Internet connection problems
How can I fix problem?
Oct 22 2017 05:11 AM
Hi Anatoliy,
And that's not Exchange Online connector. I may confirm it works correctly within our corporate environment and to my knowledge where is nothing to adjust with autodiscovery settings within the connector.
If other apps like Outlook 2016 work with your corporate cloud email, G&T connector also shall. That's more the question to your tenant admins.