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MS Edge 79.0.309.65 on Windows 7 - Internet Explorer mode: unsupported

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kamild1996
New Contributor

Running Windows 7 Professional x64. All updates from Microsoft Update installed, optional or not. 

As per advice on this page, I made sure both KB4507437 and KB4511872 updates are installed (they already have been), I also manually installed the latest security rollup for IE 11.

And yet, edge://compat/iediagnostic still shows "Internet Explorer mode: unsupported", and shows me the "Windows Update" button. Group policies seem to have been applied, "Group policy settings" are "on" according to the diagnostic page.

 

5 Replies
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@kamild1996 

Do you have all windows 7 updates installed? I had windows 7 problem with IE mode not working. But that was solved after windows monthly rollup upadate (don't remember which month update that was)

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See first paragraph...
Yes, everything is installed, Windows doesn't find any more updates.
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EDIT: I'd like to mention some more details:
- In terms of Windows 7 monthly rollups, I have installed not just the older, linked KB4507437 from July 16, 2019, but also the latest monthly rollup from January 14, 2020 (KB4534310)
- Yes, the computer has been restarted (several times) after installing all the updates.
- Despite the IE mode showing as "unsupported", when I try to open a site present in the Enterprise Mode Site List, a separate Internet Explorer window with that page opens. So it seems it somewhat works, but I expected the page to open in IE mode, internally within Edge, just like another tab. Is this expected behaviour for Windows 7?
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Solution

@kamild1996 

 

It opens in Edge tab for me, not separate internet explorer. What policies do you have?
I have these visible under edge://policy 

 

2020-01-17_11h31_31.png

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The only policy present in edge://policy is "InternetExplorerIntegrationLevel", which is set to "2" in my case.
I see the difference between your and my setting, let me try changing that...

 

So, that was it... I misconfigured it, I changed the policy to a different setting so it now shows "1" in edge://policy and now it works, thank you :)

It works, even though edge://compat/iediagnostic still shows "unsupported"... Sounds like a bug, doesn't it? This is what ultimately didn't make me consider my group policy might have been set the wrong way.

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