Sep 21 2023 02:51 AM
Hi Everyone,
Yesterday (20/09/2023) edge started to frequently crash with a STATUS_ACCESS_VIOLATION error. Only when using Microsoft Dynamics 365 Business Central (other web apps work fine). Any help for fixing this is appreciated!
Edge Version: 117.0.2045.36 (Official build) (64-bit)
OS: Windows 10 Pro
Version: 22H2
OS Build: 19045.3448
Experience: Windows Feature Experience Pack 1000.19044.1000.0
Microsoft Dynamics 365
Cloud version
Application Version: 22.4.59114.59220
Platform Version: 22.0
Sep 21 2023 07:49 PM
@ianknight2023 we're having exact same issues (for 1 user currently). Latest version of Edge, and W22H2
Sep 22 2023 04:44 AM
SolutionSep 22 2023 08:38 AM
Thanks for the update. I did spot this before I started this discussion. The fix mentioned did not work me.
Sep 22 2023 08:47 AM
Sep 26 2023 01:07 AM
Sep 26 2023 02:29 AM - edited Sep 26 2023 02:30 AM
Thanks for letting me know! :beaming_face_with_smiling_eyes:
Seems like Microsoft just copied my blog content into the BC Admin Center with very little changes.
My blog post also mentioned turning off the windows feature, so probably you've read my post at a very early stage?
Anyway, I'm glad that it works!
Jan 10 2024 07:34 AM
@NatalieKarolak Hi there - any new updates on this? I see the last one was in Sep. I've tried all of the commonly reported solutions (rename executable, extensions, disable code integrity, etc.) to no avail. I still regularly get the error on Edge and I'm going to need to go to (shudder) Firefox soon.
Incredibly frustrating, considering how commonly this seems to be happening, based upon the reports across Reddit, here, etc.
Asus Z790 Maximus Hero
Windows 11
Intel i9-14900k
64G RAM
NVIDIA 4090
Thank you!
Jan 10 2024 07:59 AM
Jan 10 2024 08:00 AM
I'm on Version 120.0.2210.121 (Official build) (64-bit)
Jan 10 2024 08:01 AM
Jan 10 2024 02:45 PM
@Rumtintin24 I have almost the same setup as you (except the CPU):
ASUS ROG Maximus Z790 Hero
64 GB DDR-6400 (G.Skill with XMP II Profile)
i9-13900K
RTX-4090
The problems started after the 23H2 update. I thought I had a hardware issue because there were other things failing as well. I replaced the motherboard AND the GPU (was using an RTX-3090 previously) because I couldn't install Video Card drivers. Everything else is running relatively smoothly (and was perfect prior to the update), but now I get browser tab crashes with STATUS_ACCESS_VIOLATION in both Edge and Chrome. Interestingly, tabs crash in Firefox while watching video as well. I've tested with my 4090, 3090, and a 2080 Ti I had lying around with no difference. CPU, RAM, and storage drives all test good with no errors. I'm baffled.
Jan 10 2024 02:59 PM
Jan 10 2024 03:08 PM
@Rumtintin24 Same here. I've disabled everything, and I've reinstalled Windows (23H2 build straight from MSDN) now 8 times while troubleshooting. I've tried ditching the XMP profile as well and made sure no overclocking was enabled and nada. Edge, Chrome, and Firefox all fail. I've also noticed Call of Duty failing with a "Direct X" error occasionally, but that's completely normal for CoD. However, it could point to potentially being an NVidia driver or DirectX issue.
Jan 10 2024 05:49 PM
Jan 10 2024 05:56 PM
Jan 10 2024 06:31 PM
Jan 10 2024 06:43 PM
Jan 10 2024 06:50 PM
Sep 22 2023 04:44 AM
Solution