Forum Discussion

ianknight2023's avatar
ianknight2023
Copper Contributor
Sep 21, 2023
Solved

STATUS_ACCESS_VIOLATION on Edge

Hi Everyone,

Yesterday (20/09/2023) edge started to frequently crash with a STATUS_ACCESS_VIOLATION error. Only when using Microsoft Dynamics 365 Business Central (other web apps work fine). Any help for fixing this is appreciated!

 

Edge Version: 117.0.2045.36 (Official build) (64-bit)

OS: Windows 10 Pro

Version: 22H2

OS Build: 19045.3448

Experience: Windows Feature Experience Pack 1000.19044.1000.0

 

Microsoft Dynamics 365

Cloud version

Application Version: 22.4.59114.59220

Platform Version: 22.0

  • The issue is already being worked on. I have gathered everything here:
    https://nataliekarolak.wordpress.com/2023/09/20/this-page-is-having-a-problem-in-bc-web-client/

40 Replies

  • NatalieKarolak's avatar
    NatalieKarolak
    Copper Contributor
    I have added a section to my blog post to gather what you have found out:
    https://nataliekarolak.wordpress.com/2023/09/20/this-page-is-having-a-problem-in-bc-web-client/#solution-beyond-business-central
  • NatalieKarolak's avatar
    NatalieKarolak
    Copper Contributor
    The issue is already being worked on. I have gathered everything here:
    https://nataliekarolak.wordpress.com/2023/09/20/this-page-is-having-a-problem-in-bc-web-client/
    • Rumtintin24's avatar
      Rumtintin24
      Brass Contributor

      NatalieKarolak Hi there - any new updates on this? I see the last one was in Sep. I've tried all of the commonly reported solutions (rename executable, extensions, disable code integrity, etc.) to no avail. I still regularly get the error on Edge and I'm going to need to go to (shudder) Firefox soon.

       

      Incredibly frustrating, considering how commonly this seems to be happening, based upon the reports across Reddit, here, etc.

       

      Asus Z790 Maximus Hero

      Windows 11

      Intel i9-14900k

      64G RAM

      NVIDIA 4090

       

      Thank you!

      • radwoc's avatar
        radwoc
        Copper Contributor

        Hi all,

         

        In my case problem is strictly connected to Intel i9 oxidation failure - as I know my processor i9-14900k is affected by this issue and what helped me to set in bios setting all cores to sync wtth 55  ratio. This temporary solved my problem untli new processor will arrive on warranty.

      • NatalieKarolak's avatar
        NatalieKarolak
        Copper Contributor
        Even not the updated browser shortcut? People reported that (only) this worked for them.

Resources