Apr 29 2021 01:42 AM - edited Apr 29 2021 01:42 AM
Hello, I'm trying to sign in with my work account on Edge but getting the following error message:
"We couldn't find an account with that email address or phone number. Would you like to sign up for a new Microsoft account? Sign up"
I even enabled the following under my Edge profile:
"Allow single sign-on for work or school sites using this profile
If this setting is on, you’ll be able to access work or school sites on this device using this profile. If this setting is off, you’ll need to switch to your work or school account profile to use single sign-on."
I am currently logged in with my work account on Edge (not via the profile embed functionality on the browser), so no issue with my login information or something like that.
Basically that seems there is an issue with the domain not changing to: "portal.office.com"
Any advice will be helpful, thanks!
Apr 29 2021 03:43 AM - edited Apr 29 2021 03:43 AM
SolutionIt is currently not possible to sign-in to Edge sync with a work account (AAD) on the Linux platform. Only personal Microsoft accounts are supported at this time. You can find more info here:
https://techcommunity.microsoft.com/t5/articles/users-can-now-sign-in-and-sync-their-favorites-with-...
Apr 29 2021 04:13 AM
Apr 29 2021 05:25 AM
Nov 05 2021 08:24 AM
Nov 09 2021 09:44 PM
Nov 29 2021 10:57 AM
Dec 01 2021 10:19 AM
Dec 01 2021 10:52 AM
Dec 24 2021 12:10 AM
Jan 27 2022 11:37 PM
@Igor Jagec I would be very interested in an update on this topic myself. Perhaps @josh_bodner or @MissyQcould comment on this? The radio silence on this topic that has been going on for over almost a year is pretty annoying...
Feb 18 2022 12:57 PM
Apr 09 2022 09:22 PM
May 11 2022 01:17 AM
I've the same problem here tested at this time with the beta and version 102.0.1245.7
Same problem with dev and stable version
May 12 2022 01:16 AM
Same test today with the last dev version 103.0.1253.0-1. Do you need the troubleshooting details ?
May 17 2022 11:56 PM
May 19 2022 08:24 AM
Apr 29 2021 03:43 AM - edited Apr 29 2021 03:43 AM
SolutionIt is currently not possible to sign-in to Edge sync with a work account (AAD) on the Linux platform. Only personal Microsoft accounts are supported at this time. You can find more info here:
https://techcommunity.microsoft.com/t5/articles/users-can-now-sign-in-and-sync-their-favorites-with-...