Sep 21 2023 06:55 AM
Sep 21 2023 06:55 AM
FSLogix 2210 hotfix 2 (2.9.8612.60056)
Windows (Windows 11 Enterprise multi-session)
What we know:
Disable AppXSvc - no slow login, but some apps do not open and Explorer crashes on Session Desktop.
If we enable AppXSvc and disable new Features with FSLogix the slow login/black screen is still a problem but logins do not take 20min-1hr to open.
Still takes 3minutes-40 minutes for some profiles to login with the black screen.
Prior to building new Images we had Windows 10 multi-session
FSLogix 2210 hotfix 1 (2.9.8440.42104)
Hosts would lock up intermittently. Causing us to place in drain mode so the Host could be restarted.
A Sandbox Workspace was set up and we confirmed if we disable FSLogix we have no issues logging in.
I opened a ticket with Microsoft Support over a week ago and there has been no one assigned to the ticket. This has been escalated and still no response.
Looking for suggestions or any help.
Sep 22 2023 02:36 AM
Sep 22 2023 06:29 AM
Sep 22 2023 06:53 AM
Sep 22 2023 06:55 AM
Sep 28 2023 04:35 AM - edited Sep 28 2023 04:37 AM
Confirmed problem is not FSLogix. We excluded our local admin from FSLogix to verify.
So far, we have added more Hosts to the Pool due to high CPU usage.
That helped, but we continue to see Users take a long time to login to Hosts.
What I see in Processes is the RDInfra process taking up CPU and "hanging" when I watch my test user login using RDP.
I did follow the troubleshooting tips to uninstall/install the AVD Agents and restart. This did not help.
I have added excluding the folder for the Azure Monitor Agent in AV. I'm testing to see if this helps.
Only one response from Microsoft so far. I was told the team that handles AVD is busy.
Oct 09 2023 04:26 AM
@Denise Child did you find a solution for this?
I am having a problem with AppxSvc taking up to 10GB of RAM for my AVD hosts.
I am couris because my problem disappear when i disable the service. But then Explorer crash as you mentioned - and also Onedrive etc.
So maybe you found the solution?
Oct 09 2023 10:02 AM - edited Oct 10 2023 08:21 AM
@zzdallepNo I have not found the solution to AppXSvc. I see it take 3GB to 4.6GB RAM, but never 10GB of RAM.
We are still monitoring the Hosts for the slow login/black screen. I did send logs over to Microsoft on Friday.
I also noticed that all of our Hosts have an update to the RD Agents 1.0.7539.8300 and a new RD Client version was released to version 1.24583.0, so I am hoping this intermittent problem goes away.
Oct 10 2023 10:41 AM
@zzdallep I see the huge memory usage for APPX Deployment service now. The other one is the RD Infra Agent that has been causing the slow logins. It is supposed to load and then go away when someone logins, but it "sticks" for a long time, to where I have to put Host in maint mode until is releases.
Oct 16 2023 09:19 AM