Does your logon hang after a password change on win 8.1 /2012 R2/win10?
Published Apr 04 2019 08:10 PM 10.7K Views
First published on TechNet on Jan 11, 2016
Hi, Linda Taylor here, Senior Escalation Engineer from the Directory Services team in the UK.

I have been working on this issue which seems to be affecting many of you globally on windows 8.1, 2012 R2 and windows 10, so I thought it would be a good idea to explain the issue and workarounds while we continue to work on a proper fix here.

The symptoms are such that after a password change, logon hangs forever on the welcome screen:

How annoying….

The underlying issue is a deadlock between several components including DPAPI and the redirector.

For full details or the issue, workarounds and related fixes check out my post on the ASKPFEPLAT blog here

This is now fixed in the following updates:

Windows 8.1, 2012 R2, 2012 install:

For Windows 10 TH2 build 1511 install:

I hope this helps,

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