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Run-time Error '3340'

%3CLINGO-SUB%20id%3D%22lingo-sub-1019387%22%20slang%3D%22en-US%22%3ERun-time%20Error%20'3340'%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1019387%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20I%20have%20a%20client%20who%20got%20the%20error%20today%20however%20they%20don't%20have%20Office%20installed%2C%20instead%20they%20are%20using%20the%202016%20Access%20Runtime.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThey%20only%20had%202%20updates%20on%20Nov%2013%20but%20they%20were%20security%20update%20related%20to%20Windows%20and%20nothing%20for%20MS%20Office%20obviously.%20They%20uninstalled%20one%20of%20the%20updates%20which%20didn't%20solve%20the%20problem%20and%20Windows%2010%20wouldn't%20allow%20them%20to%20remove%20the%20other%20update.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ENow%20I%20don't%20know%20where%20to%20go%2C%20any%20chance%20anyone%20might%20know%20the%20answer%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3CBR%20%2F%3ERob%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1019387%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAccess%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Eruntime%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1019512%22%20slang%3D%22en-US%22%3ERe%3A%20Run-time%20Error%20'3340'%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1019512%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F462617%22%20target%3D%22_blank%22%3E%40needFix%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EAccess%202016%20Runtime%20is%20a%20subset%20of%20Office%202016%2C%20installed%20with%20MSI%20(rather%20than%20Click%20to%20run).%26nbsp%3B%20So%20if%20you%20are%20seeing%20the%20issue%20here%20it%20is%20because%20you%20have%20one%20of%20the%20two%20Office%202016%20updates%3A%3C%2FP%3E%0A%3CP%3E%3CSPAN%3EOffice%202016%3A%20Description%20of%20the%20security%20update%20for%20Office%202016%3A%20November%2012%2C%202019%20(%3C%2FSPAN%3E%3CA%20class%3D%22ocpExternalLink%22%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fhelp%2F4484113%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%22%3EKB4484113%3C%2FA%3E%3CSPAN%3E)%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3EOffice%202016%3A%26nbsp%3BNovember%2012%2C%202019%2C%20update%20for%20Office%202016%20(%3C%2FSPAN%3E%3CA%20class%3D%22ocpExternalLink%22%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fhelp%2F3085368%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%22%3EKB3085368%3C%2FA%3E%3CSPAN%3E)%3C%2FSPAN%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CSPAN%3EThe%20way%20to%20fix%20this%20is%20to%20install%20the%20patch%20for%20Office%202016%20that%20has%20the%20fix%3A%3C%2FSPAN%3E%3C%2FP%3E%0A%3CP%3E%3CSPAN%3E%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F4484198%2Fnovember-18-2019-update-for-office-2016-kb4484198%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F4484198%2Fnovember-18-2019-update-for-office-2016-kb4484198%3C%2FA%3E%3C%2FSPAN%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CSPAN%3EShane%20Groff%3C%2FSPAN%3E%3C%2FP%3E%0A%3CP%3E%3CSPAN%3EAccess%20Engineering%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Occasional Visitor

Hi, I have a client who got the error today however they don't have Office installed, instead they are using the 2016 Access Runtime.

 

They only had 2 updates on Nov 13 but they were security update related to Windows and nothing for MS Office obviously. They uninstalled one of the updates which didn't solve the problem and Windows 10 wouldn't allow them to remove the other update.

 

Now I don't know where to go, any chance anyone might know the answer?

 

Thanks
Rob

1 Reply
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@needFix 

Access 2016 Runtime is a subset of Office 2016, installed with MSI (rather than Click to run).  So if you are seeing the issue here it is because you have one of the two Office 2016 updates:

Office 2016: Description of the security update for Office 2016: November 12, 2019 (KB4484113)
Office 2016: November 12, 2019, update for Office 2016 (KB3085368)

 

The way to fix this is to install the patch for Office 2016 that has the fix:

https://support.microsoft.com/en-us/help/4484198/november-18-2019-update-for-office-2016-kb4484198

 

Shane Groff

Access Engineering