Oct 11 2016 03:41 PM
Does anyone know if there is a way to use the 'display name' field from an account, instead of the first name and/or last name field in the O365 portal? Can we set a preference that if a name variable is required, it calls from the display name field only? For example, on the O365 home page, there is a welcome message that shows the user's first name (ie: Good afternoon, Brett), but in the upper right hand corner, it shows the display name (ie: David Fredrickson). There is some concern within our organization that this will cause confusion for those who typically have different display and first names.
Oct 11 2016 05:06 PM
Brett, I'm 99% sure that this is not something you can control in an Office 365 tenant.
The "Good morning, X" is hard coded.
Suggest you raise a support ticket within your organisation to seek an official answer.
I'm guessing there's a variation for different languages, but you probably don't want to change the language settings of your tenant.
Good luck and post back and let us know how you got on.
-Sonia
Oct 12 2016 12:54 AM
Apr 20 2021 08:14 AM
I can say it is possible for Office admin to set preference to display Preferred Name over First Name. I've requested my admin for the same and it actually worked.
Apr 22 2022 12:24 PM
Do you care to share how this was accomplished? thanks!