Jun 30 2019 07:25 PM
Oct 28 2019 11:43 PM
Oct 29 2019 03:26 AM
@Ronald van der Meer thanks for letting us know, at this stage I think we are just going to redeploy Office.
Nov 13 2019 01:42 AM - edited Nov 13 2019 05:12 PM
Just found a way as a workaround to solve this issue. I've tested it on my environment: Windows 10 1809 & Office 365 64 bit & Teams, it's working fine.
My steps:
1. Install the Skype for Business. Not need to login, just install it.
2. Modify the registry - 'Computer\HKEY_CURRENT_USER\Software\IM Providers\Communicator', empty every keys, except the 'Default'.
3. Maybe need to reboot.
Then the presence icon will be working fine.
Anyway, this just a workaround for me, cause I have to install the Skype for Business, even I didn't need it. And I guess Microsoft is still working on fix this issue.
Reference link:
https://docs.microsoft.com/en-us/microsoftteams/presence-admins
Dec 05 2019 06:27 AM
Dec 05 2019 06:28 AM
Dec 05 2019 08:09 AM
No they don't. This probably only will work if Skype for Business is installed.
So this is not the solution.
Dec 24 2019 01:46 AM
Dec 24 2019 01:49 AM
Please check with regedit with below path
Computer\HKEY_USERS\S-1*******\Software\IM Providers
Dec 24 2019 02:05 AM
No that is not the solution. Please read the complete thread before commenting with useless solutions. This wil only work if Skype for Business is still installed.
Mar 10 2020 06:45 AM
It looks like Microsoft finally fixed the problem. I got an update today. Office ProPlus Montly Channel (Targeted Release) 2003 (Built 12624.20176)
Apr 16 2020 12:43 AM
@RonaldvdMeerand to All,
I understand this was solved with a Teams update. See issue #4454
https://docs.microsoft.com/en-us/microsoftteams/presence-admins
Enjoy!
May 19 2020 06:42 AM
try going into teams settings and turning on and off the "Register Teams as the Chat app for Office" then restarting all the MS Office applications. this worked for me, the status in outlook came back. @DannyVLRS
Nov 27 2020 03:25 AM
@DannyVLRS - still a bug for us. I've noted that users are unable to change this as greyed out and ticked. Myself as an admin could change but after changing the Teams setting mentioned previous and closing both outlook and teams and reopening both the option is then greyed out for myself.
Eventually i noted the setting returned and i could tick and untick.
I wonder if its a Teams tenant thing causing this..?
Dec 07 2020 02:53 AM
@Gary Smith Hi there!
Our experience was this was client side. Office 365 Pro Plus (now M365 Apps for enterprise) had Skype for Business (S4B) in it. If you did not install S4B, the presence between Teams and O365 was missing. It was actually S4B that did it. Teams at the time did not have the code to do it. We hit the issue on new SOE PCs when we decided to drop S4B.
A workaround was to re-install S4B but not an ongoing solution.
Time went by and Teams was developed further by Microsoft and the workaround is no longer required. Teams has its own code to work with O365 / M365.
For you, ensure Teams is updated and M365 is also in service.
Mar 29 2021 11:47 PM
I have tried all the solution given and mine still the same nothing is changed. Got any other solution? @cats_admin
Mar 29 2021 11:48 PM
Apr 20 2021 05:00 PM
I recently had this problem after an upgrade and I found this workaround.
Open Registry Editor, under HKEY_CURRENT_USER - SOFTWARE, see if you have a Key called 'IM Providers'. I didn't. So I created one. Right Click on SOFTWARE and say New Key. Name it 'IM Providers'. Now right click on IM Providers, and click New- 'New String Value'. Name that 'DefaultIMApp'. Double click on it and set value data to Teams.
This worked for me. Let me know if it did for you.
Aug 12 2021 11:31 AM
You can go to file > options > addins > Go
Check microsoft teams / skype has a check mark or not
If not click, check that option and click on okay
Close outlook and re-open
Once it is re-open check
then you will have the option to check
If not then you have to add the addin
Basically your outlook needs to be synchronized with teams/ Skype, Thats when Display online status next to name will be available.
Oct 26 2021 01:21 AM
May 02 2023 09:31 AM