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New! Jira Server Integration for Microsoft Teams

Atlassian cloud products such as Jira Cloud, Bitbucket Cloud, Confluence Cloud are already integrated in Microsoft Teams. We have heard your requests, and today we are pleased to announce that we will be enhancing our suite of DevOps integrations with the release of V1 of Jira Server integration.

 

Connector for Jira Server

The Jira Server connector uses built-in Webhooks functionality of Jira Server that doesn’t require third party Jira app installation. It can be easily configured by your Jira Server admin.

 

Jira Server Connector can notify you on the following events:

  • Issue Created
  • Issue Updated

Once the event is triggered, the Jira connector will submit the card with the following issue details:

  • Clickable Issue summary
  • Short description of the event
  • Priority
  • Issue type
  • Status
  • Assignee
  • Reporter
  • CommentJira_Server_Connector.gif

     

There are also JQL filters available that allow our customers to submit notifications only for specific Jira projects or specific issues.

 

How to get started

Install the Jira Server from Microsoft Teams app store. Use the instructions and the connector URL provided on the connector configuration page. To set up a Webhook on your Jira Server you will need the Jira Server admin rights. If you don’t have the admin rights, you will need to contact your IT department to help you with Webhook installation. Admin has to configure firewall to allow outgoing traffic from Jira Server instance to Teams Connector app i.e. specifically need to add the address record of ‘connectors.msteams-atlassian.com’ to any sort of whitelist that controls network egress traffic.

14 Comments
Visitor

When will this be available for all tenants? The link provided only gives a "We couldn't find the app" error in Teams. :smileyfrustrated:

Thx

Microsoft

@gsahlstrom - If the link provided isn't taking you to Jira Server app, that means your tenant admin has disabled 3P apps. Please work with your tenant admin to get the apps enabled. Thanks!

Occasional Visitor

This could be useful in some situations, but for most of us it's just SPAM. 

 

What would be really useful, is to be able to post/mention a Jira issue and it automatically convert to a link, and optionally post a summary, when discussing soemthing.  I can do it slack (via a third-party bot)

Occasional Visitor

Thanks for sharing this. I tried this out and it works well.

 

I find it will be useful when it allows

 

1. To post messages in multiple teams pages. Usecase....Customer Support team, build team are interested in defect progress while Development team is working on...i.e. Post message in Customer Support team and build team's page and also post in product development team 

 

2. Allow posting messages to multiple channels of same page.

 

3. Ability to create new channel for each Jira ticket

Microsoft

@Slarti It totally depends on the use case. Not sure generalization can be done on usefulness based on your use case. Thank you for your feedback. This is the V1 of the app. We are actively working on bringing additional features and functionalities to the app.

 

 

 

 

Microsoft

Hi @HariJ Thanks for you feedback, glad to know its working as expected for you! Please see responses to your questions below

 

1. By multiple team pages - do you mean by multiple channels? If yes, then you can go ahead and configure  connector to each of the development, customer support team channel etc. and then they all will be notified based on the activity. You can choose to configure connector different for each of the channel. For ex: product team is notified when item is created and sales team is notified when item is updated etc.

 

2. 'Allow posting messages to multiple channels of same page' -  Your message will be posted to every channel where the connector is configured. If the connector is configured for Jira Project X in 3 different channels - All of those channels will receive the update

 

3. 'Ability to create new channel for each Jira ticket' - This is interesting feedback. Will add to our backlog and will review with the team.

Regular Visitor

This is great!  I was running the Jira connector to jira server, that appeared to work well enough.

 

I'd like to see new functionality such as:

1.  For daily standups, be able to pull the agile or Kanban boards into a new tab for the channel.

2.  Be able to create a ticket in teams

3.  Be able to send comments to tickets to teams

4.  Be able to reference a jira ticket and teams returns the ticket details.  Perhaps this command could also have switches to pull latest comment, all comments, etc.

5.  Be able to see all the tickets i'm assigned (or perhaps others by command switch) and their status

6.  Be able to update ticket status (ie, close).  If Jira workflow requires a comment with close, to be smart enough to prompt for comment in the close command. … ie.  Jira IT-1414 status = close, comment = restarted the server and life goes on.

 

Microsoft

@Gregory Van Den Ham Thank you for the feedback! Our upcoming releases for Jira Server integration will address some of the feedback listed above.

 

Occasional Visitor

Really want to test the Jira server connector. But i cannot find it in the Teams Store *NL.

Where/When will it be available?

Microsoft

@nickrusman - Could you please make sure 3P apps are enabled for your tenant? You may have to work with tenant admin for that

Contributor

This functionality was already working for us.  It's just one-way notifications via a webhook.  What I would like is to search for issues, create issues, and comment on issues.  Echoing what other's have already posted.

Microsoft

@Earl Zirkle - As I've mentioned in my previous comments, this is V1 of the integrations. We are actively working on bringing additional functionalities for Server app and will soon have parity with Jira Cloud app which would address all the items you mentioned above. Would appreciate if you can use Jira Server connector instead of webhook and provide feedback to us, if there's any. 

Occasional Visitor

As Gregory Van Den Ham mentionned, we would also like a integration with Jira software agile board.  Example you would be able to see your column of jira agile directly in teams.  It could be choosing a rapid board linked for a channel.

 

Thanks

 

Martin

Occasional Visitor

Question- Is it possible for the activity (which posts the create/ update from JIRA to Teams) to be project specific? Or is it all JIRA tickets at this time? 

 

**If it is not currently possible to restrict the initiating activity by Project, I would like to recommend this for the teams backlog. The user story would be something like: 

"As an IT team member working on Project X, I would like a notification/ comment to appear in our Teams Channel for Project X whenever a ticket is created or updated so that we can all be adequately notified of new or changed work" 

 

Thank you!