Apr 25 2019 02:49 AM
Hello Excel Community,
I am reaching out because I have encountered an issue with an excel file and require some support on how to fix and resolve this problem.
The problem I am having is that the Excel user interface appears to be frozen for a specific Macro Enabled Worksheet (.xlsm). The file opens okay, but upon opening, everything is frozen including all excel options and buttons. The keyboard shortcuts do not appear to be working either. The file is 6.93 MB with a reasonable amount of conditional formatting / graphics content and macros.
I have read a few previous forum posts and it seems that I am not the only one to encounter this type of problem. Based on reading other people’s solutions, I have tried the following:
Unfortunately, none of these actions have been successful in resolving the problem.
I would greatly appreciate suggestions and help on how to resolve this issue.
Many Thanks,
Stuart
P.S Here is some background information on the specification of my PC and Office / Excel Version:
Operating System: Windows 10 Pro
Processor: Intel(R) Core(TM) i3-7100U CPU @ 2.40GHz, 2400 Mhz, 2 Core(s), 4 Logical Processor(s)
System Type: x64-based PC
Installed Physical Memory (RAM): 8.00 GB
Excel: Microsoft Office 365 Subscription / 32-bit
Excel Version: 1903 / Build 11425.20244 / Click-to-Run
Apr 25 2019 04:56 AM
Apr 26 2019 01:36 AM
Hi @Jan Karel Pieterse thank you for your suggestion, it is appreciated. I have tried both but unfortunately neither appears to have resolved the problem. The file did suddenly spring into life yesterday for 30 minutes when opening a PowerPoint presentation with links to the file, but subsequently froze again and still not working :\