Microsoft Teams not showing notifications for incoming calls on Mac OS
Hello all,
I have received several reports of the Teams client (1.2.00.21868) on MacOS (10.14.6) not generating any type of notification for incoming calls (teams or voip calls).
Example.
I am running the versions listed above. I was chatting with a colleague of mine via Teams (also on a Mac, with teams client, don't think that's relevant) and I requested him to call me. In the chat window it indicated that he initiate a call, but my teams client on my MacOS didn't make a sound nor did it provide any kind of notification in the app. The strange thing is that I am also running parallels and my Windows VM was active with my teams client logged in and that did receive the notification. I also have my teams set up to forward the call to my mobile phone, which also rang/notified just fine.
to recap, I received notifications on the following devices:
Windows VM with Teams client logged in (running in Parallels)
My Teams app on my mobile device
and my phone number since my team calls are forwarded.
I did not receive a notification on the Teams client running on my Mac. My colleague also experiences the same issue.
Anyone run into this before?