Forum Discussion
iwannaknow
Aug 23, 2019Copper Contributor
Microsoft Teams not showing notifications for incoming calls on Mac OS
Hello all, I have received several reports of the Teams client (1.2.00.21868) on MacOS (10.14.6) not generating any type of notification for incoming calls (teams or voip calls). Example. ...
Vesa Nopanen
Aug 24, 2019MVP
Did you check that you don't have a Focus mode on (my Analytics) or windows Focus assistant?
Do you get other notifications?
I'd also check my profile photo - settings and in there notifications and devices - with a test call.
And of course: reinstall of Teams app + cache clearing if caches and app data has become corrupted.
Do you get other notifications?
I'd also check my profile photo - settings and in there notifications and devices - with a test call.
And of course: reinstall of Teams app + cache clearing if caches and app data has become corrupted.
- iwannaknowAug 27, 2019Copper Contributor
A reinstall of the client on the Mac OS does seem to fix the problem temporarily. Not using MyAnalytics. Thanks though!
- Vesa NopanenAug 27, 2019MVPI am glad some of the options worked! 🙂
- randakarApr 09, 2020Copper Contributor
I used all troubleshooting suggested above, elevated security too and no change.
Any idea what else could be the reason?
Important to mention that after reinstall it worked for maybe x1 day but then without doing any changes, the issue came back again.
Using the recent Teams version 1.3.00.4460
OSX Catalina 10.15.4
Thanks for your time!
Ran