Forum Discussion
iwannaknow
Aug 23, 2019Copper Contributor
Microsoft Teams not showing notifications for incoming calls on Mac OS
Hello all, I have received several reports of the Teams client (1.2.00.21868) on MacOS (10.14.6) not generating any type of notification for incoming calls (teams or voip calls). Example. ...
iwannaknow
Aug 27, 2019Copper Contributor
A reinstall of the client on the Mac OS does seem to fix the problem temporarily. Not using MyAnalytics. Thanks though!
Vesa Nopanen
Aug 27, 2019MVP
I am glad some of the options worked! 🙂
- randakarApr 09, 2020Copper Contributor
I used all troubleshooting suggested above, elevated security too and no change.
Any idea what else could be the reason?
Important to mention that after reinstall it worked for maybe x1 day but then without doing any changes, the issue came back again.
Using the recent Teams version 1.3.00.4460
OSX Catalina 10.15.4
Thanks for your time!
Ran
- Vesa NopanenApr 09, 2020MVP
I am wondering what is hindering the notifications from showing up. If it is something that is fully Mac related I don't think I have more guesses. Windows has Focus assist that can be enabled and it prevents Windows notifications from showing up.
I suggest you open up a ticket with Microsoft to have better changes to find out what would be the cause. I am sorry I couldn't help.
- Dr_WagnerNov 13, 2019Copper Contributor
Vesa Nopanen reinstalling did not work for me. I am not aware of any caching in the app and the settings are very high-level.
- Vesa NopanenNov 13, 2019MVPWhat about if you sign in to another computer to use Teams and test it there? Does it help?
Just trying to fork the issue, is it a computer/app related or perhaps something totally different.