Forum Discussion
bad quality audio
When I'm using Microsoft teams for Mac the audio quality is very poor, but not only in teams, everything I listen from the computer is in bad quality, like, if I reproduce a youtube video while in a meeting the sound is cracked and difficult to listen to, is this a Mac problem or a teams problem
You can fix it by changing the device properties of you headphone. You have to disable "signal improvement". Sorry, i use the german version, so i am not sure if the names are right
I added a screenshot, perhaps this helps more.
41 Replies
I'm having the same issue on Windows 10 using my bluetooth headphones. My coworkers tell me my audio sounds bad too. Any time I'm in a Teams call, my audio becomes very muffled and "tinny", but when I'm not in a call, the audio is perfect. Not sure what is going on, but it's driving me crazy
I also have to chime in here, I have an external high gain mic with external headphones. I use a separate mixer app to manage in audio input and output to get the best experience. Every Teams meeting I join MS Teams undoes every setting I have set and I go from clear crisp audio to being in a wind tunnel. I do not have this issue with Google Meet or Zoom meetings, this is only an issue on MS Teams meetings on my Mac. I would be fine with garbage output audio if Teams would leave my mic settings alone, I do not understand why Teams hijacks system audio settings and there is not a way to disable this functionality.
I also have to chime in here. I'm a music teacher and I need to be able to do some streaming during my classes. It seems any time I am on a "meeting" that my audio craps out. I have everything set up correctly on my end but I can't meet and stream at the same time whether it's youtube, spotify or anything else. This is a MAJOR problem that I need to solve. Is it a bandwidth issue or what?
I am having the same issue. I think it might be Teams trying to isolate the voices in the audio.
When listening to music through headphones and starting a Teams call, the audio quality drops dramatically. I can "fix it" by changing the audio output of the call to my laptop's internal speaker in device settings and leaving the music playing through my headphones.
- I was faced audio issue in Microsoft team so I upgraded my software to windows 10 issue resolved temporarily , again I am facing audio issue. No issue in zoom meeting.
You can fix it by changing the device properties of you headphone. You have to disable "signal improvement". Sorry, i use the german version, so i am not sure if the names are right
I added a screenshot, perhaps this helps more.- Fixed it for me. Thank you!
I'm having the same issue when listening to music through headphones both from Spotify and Youtube Music. When teams is open I get a very bad music quality. I close teams and the quality is back to high quality. Seems to be a teams problem.
Seeing the same issue here.
I have macOS - and currently am running Big Sur beta 3 (I know...) . I have a USB attached Rode NT-USB mini - good quality mic with zero latency monitoring.
I regularly use Cisco WebEx and Zoom. In both cases I tend to monitor my audio through HW monitoring and it's clear. Also remote parties hear it clearly. The audio level can be controlled in the macOS settings and remains as set.
With Microsoft teams the audio I hear is distorted. I also note the mic volume rises to 100%. I can reduce back down to 25% (normal) but the audio feedback remains distorted. That being said the remote parties aren't saying I'm distorted, but perhaps they are less fussy given typical audio quality!
I've also used a few other conferencing tools including skype (ages ago), jitsu (? or similar), google meet, and again never had anything like this - it is only teams. It's doing something funny with audio level management.
Thinking I should try the browser interface instead. something very wrong with teams for USB mics.
- Hi!
If this is isolated to your computer and not Teams alone, this is not a Teams issue!
Check your audio settings/drivers and your devices! Is this for both internal speakers and headset / external speaker??Hello
My sound of my Teams is very poor. In contrary, my sound with everything else, is working
Mac here, same problem. Sound sampling goes down from 44.1 to 8 Hz as soon as I use Teams with my Bluetooth headphones mic. If I use the headphones as speaker only and another mic (Macbook one or USB one), sound quality does not drop.
Could not find any way to get aound this limitation.
Is it a Bluetooth or a Teams limitation? I seem to experience the same problem with, e.g. meet.jit.si calls.
adam deltinger is not a isolated problem. Many people had this issue with calls on Microsoft Teams . I have bad quality audio and echo noice every time I use calls on Microsoft Teams.
adam deltinger I think is only when I use headphones, in the computer speakers it sounds fine
- Tried with other Headphones? In that case its probably the jack or any circuit in the sound card! Try updating the drivers
