Forum Discussion
bad quality audio
You can fix it by changing the device properties of you headphone. You have to disable "signal improvement". Sorry, i use the german version, so i am not sure if the names are right
I added a screenshot, perhaps this helps more.
I'm having the same issue when listening to music through headphones both from Spotify and Youtube Music. When teams is open I get a very bad music quality. I close teams and the quality is back to high quality. Seems to be a teams problem.
Seeing the same issue here.
I have macOS - and currently am running Big Sur beta 3 (I know...) . I have a USB attached Rode NT-USB mini - good quality mic with zero latency monitoring.
I regularly use Cisco WebEx and Zoom. In both cases I tend to monitor my audio through HW monitoring and it's clear. Also remote parties hear it clearly. The audio level can be controlled in the macOS settings and remains as set.
With Microsoft teams the audio I hear is distorted. I also note the mic volume rises to 100%. I can reduce back down to 25% (normal) but the audio feedback remains distorted. That being said the remote parties aren't saying I'm distorted, but perhaps they are less fussy given typical audio quality!
I've also used a few other conferencing tools including skype (ages ago), jitsu (? or similar), google meet, and again never had anything like this - it is only teams. It's doing something funny with audio level management.
Thinking I should try the browser interface instead. something very wrong with teams for USB mics.