Regional Partners
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Microsoft’s Cloud GBP Feb 2025 Price Adjustments
In regard to the pricing adjustments announced in https://news.microsoft.com/2024/12/03/local-currency-price-adjustments-for-microsofts-commercial-cloud/, will the new pricing only come into effect for new and renewing customers or will customers in their existing terms also see a reduction? I would assume the former is correct but just wanted to double check as I couldn't find any FAQ's linked to this announcement.Solved1.7KViews0likes8Comments
Community Calls for Azure - how to access?
Hi there, I work for a partner and I'm seeking information about how to get notification of the Azure Community Calls. I note that these previously seem to have been posted publicly on the web, but I haven't seen any links to sign up to these at any point since June. Can someone help? Thanks, ChrisSolved315Views1like9Comments
Can't verify employment verification -- max uploads reached. Unsure what to do now
Hey everyone, I'm running a B2B SaaS startup and I've recently been trying to become a Microsoft AI Cloud Partner in order to build integrations for customers. I've been going through the verification process and was stuck at the employment verification step where they asked me to provide proof of domain ownership. Now, I had no idea how to do this so I submitted the following documents: 1. Email invoice from namecheap (issue might've been that I bought the domain with my personal email, and personal address) 2. Screenshot of namecheap dashboard showing that I own the domain name 3. Added my company house details to the website to show that the company owns the domain None of these worked and I've now been hit with "Our system has indicated multiple failed attempts from your account. We are unable to proceed with your Account Verification" and not sure what to do now. I've filed a support request but no one is replying. Would really appreciate anyone's guidance on this, whether you've encountered something similar and what you did to fix it. I'm piloting with a customer next week and need this integration ASAP so any help would be really appreciated!249Views0likes1Comment
Lost access to the security workspace in Partner Center
Last month all of a sudden all our users lost access to the security workspace in Partner Center and despite holding the global admin role and security administrator role, it still does not show up. Can someone help as the partner center help does not let you log a support ticket for this.590Views0likes2Comments
CSP MCA Update
Hi all, I am new to the Partner space and received an email regarding the updated CSP MCA. How do you usually update your customers on these changes? We have set up the tool to do a bulk acceptance but we want to make sure this is done in a way that provides our customer with enough notice and we stay compliant. Any tips?423Views0likes3Comments
CSP Registration
I'm trying to set myself with CSP registration but whatever information I submit, it keeps coming back as Rejected at the Employment Verification stage. I'm a sole trader and have submitted various documents - my HMRC Unique Taxpayer Reference, Bank Statement, Tenancy Documents but I just don't get anywhere. What more can I do or what am I doing wrong?269Views0likes1Comment
Business Central MAU not being recognised AND Microsoft Support not really getting it
Microsoft support are currently "asking the product engineers what evidence I need to submit to prove that we have Business Central usage not being correctly accounted for" What I have sent so far: An active subscriptions export from the partner portal I picked one subscription GUID for 7 Business Central licenses as an example It shows them as active and also renewed A "Cloud Product Performance - Business Applications" export from the partner portal This shows the same subscription GUID BUT the Business Central licenses are classified as Common Data Service workload and not Business Central This report shows another subscription for identical licenses is classified as a Business Central workload The problem: The rate used for common data service is much lower than the rate used for Business Central [1000] when calculating the values for partner performance. This impacts our ability to retain our solution partner designations Questions: Anybody else suffering from Business Central licenses attributed to the wrong workload? Anybody got the faintest idea how to convince Microsoft support that the evidence has already been supplied if only they actually analysed it? Is there some obscure reason why a Business Central Essentials license would not be attributable to a rate of 1000?217Views0likes0Comments2FA Requirement Preventing Me Getting Support
Any idea how I can get support to contact me? I'm a member of th eMicrosoft Partner Program and earlier this year I contacted them asking them to not turn on 2FA on my account; we manage our security ourselves etc. Now, it seems I cannot login to the portal without setting up Authenticator. I can't contact them because the only way to contact them is by logging in. Any ideas? I've contacted them using the information on this page https://support.microsoft.com/en-au/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2 but it's some useless AI menu that doesn't allow me to speak to a human. I've tried to re-open my previous ticket and they are ignoring me.461Views0likes2CommentsJune Modern Work & Security Partner Community Call
Thank you for joining us for the June Modern Work & Security Partner Community Call. For those of you who were unable to attend, you can find the slides attached to this post and the recording will be available on demand within the next weekhttps://teams.microsoft.com/l/meetup-join/19%3ameeting_MzI3NjI1NTQtNjIyNC00YzhiLWEyMTYtNWMxNDI3MzIxY2Uy%40thread.v2/0?context=%7B%22Tid%22%3A%2272f988bf-86f1-41af-91ab-2d7cd011db47%22%2C%22Oid%22%3A%22a6678535-ebb4-4329-8bc0-3b9407baba73%22%2C%22IsBroadcastMeeting%22%3Atrue%2C%22role%22%3A%22a%22%7D&btype=a&role=a437Views1like0CommentsJune Business Applications Partner Community Call
Thanks so much for joining us on our June Business Applications Partner Community Call! For those of you who were unable to attend, you can find the slides attached to this post and the recording will be available on demand within the next week https://teams.microsoft.com/l/meetup-join/19%3ameeting_NDNlNGEwYWEtOTk5Yi00MDY5LThmZTYtZDMyM2FlN2ExOGMz%40thread.v2/0?context=%7B%22Tid%22%3A%2272f988bf-86f1-41af-91ab-2d7cd011db47%22%2C%22Oid%22%3A%22a6678535-ebb4-4329-8bc0-3b9407baba73%22%2C%22IsBroadcastMeeting%22%3Atrue%2C%22role%22%3A%22a%22%7D&btype=a&role=a1.2KViews1like0Comments
Microsoft Partner Support (UK) - No answer
Hi I'm trying to reach someone in Partner Support however all attempts lead nowhere. I've opened cases and they have been closed automatically without being fully answered. I've tried to use the Partner Support Options located here: https://support.microsoft.com/en-gb/topic/partner-support-options-6e2fefd9-4adf-2be1-9968-165aa84b1c3b Support by phone takes you to the usual process for opening a case, this does not provide an option in the list for the problem I'm having. It also does seem to just result in opening a new case so I'm back where I started and no phone number provided. If I click chat online with an agent I get the following: I am logged in to my partner account, I have tried multiple computers. I also tried calling the regular Microsoft Support number here in the UK 0344 800 2400 but it is an entirely automated service. It doesn't understand my request and also doesn't allow you to speak with an actual person. Is anyone else having the same trouble?3.9KViews1like12CommentsMay Business Applications Partner Community Call
Thanks so much for joining us on our May Business Applications Partner Community Call! Our next call in the series will be on Friday 07th June. You can add these sessions to your diary via the link: https://aka.ms/BAaddtoCalendar For those of you who were unable to attend, you can find the slides attached to this post and the recording will be available on demand within the next week https://teams.microsoft.com/l/meetup-join/19%3ameeting_NDNlNGEwYWEtOTk5Yi00MDY5LThmZTYtZDMyM2FlN2ExOGMz%40thread.v2/0?context=%7B%22Tid%22%3A%2272f988bf-86f1-41af-91ab-2d7cd011db47%22%2C%22Oid%22%3A%22a6678535-ebb4-4329-8bc0-3b9407baba73%22%2C%22IsBroadcastMeeting%22%3Atrue%2C%22role%22%3A%22a%22%7D&btype=a&role=a402Views1like0CommentsMay Modern Work & Security Partner Community Call
Thank you for joining us for the May Modern Work & Security Partner Community Call. Our next call will be on Friday 07th June. You can add these sessions to your diary via the link: https://aka.ms/MWAddToCalendar For those of you who were unable to attend, you can find the slides attached to this post and the recording will be available on demand within the next weekhttps://teams.microsoft.com/l/meetup-join/19%3ameeting_MzI3NjI1NTQtNjIyNC00YzhiLWEyMTYtNWMxNDI3MzIxY2Uy%40thread.v2/0?context=%7B%22Tid%22%3A%2272f988bf-86f1-41af-91ab-2d7cd011db47%22%2C%22Oid%22%3A%22a6678535-ebb4-4329-8bc0-3b9407baba73%22%2C%22IsBroadcastMeeting%22%3Atrue%2C%22role%22%3A%22a%22%7D&btype=a&role=a417Views1like0Comments
Microsoft ActionPack - still missing Office 2021!
For £420 per year it's pretty disgraceful that with Office 2024 due for release soon we still don't have access to Office 2021 in the Microsoft Action Pack Subscription (stuck on Office 2019). Back in the day MS would send out CDs/DVDs in the post as soon as new software was launched but now they can't even be bothered uploading it to the website for us to download it ourselves! I've spoken to two people at Microsoft about this, and even had a teams call. While they were very friendly and understanding they were not senior enough to actually do anything about it. Come on Microsoft - we're your 'partners' and you expect us to pay a LOT of money every year for the privilege. At least get the latest versions on the Software Benefits site!762Views2likes1CommentM365 E3 to E5 Mid-Term Upgrade: Remove duplicated licenses after an upgrade
Hi all, I have a client that would like to upgrade from Microsoft 365 E3 to Microsoft 365 E5. They also have the following additional subscriptions for E3 users that will become redundant after the upgrade: Power BI Pro Microsoft Defender for Endpoint P2 Microsoft Entra ID P2 The upgrade documentation isn't clear and doesn't provide examples as to which subscriptions qualify for cancellation after the upgrade. https://learn.microsoft.com/en-gb/partner-center/create-a-new-subscription?tabs=workspaces-view#remove-duplicated-licenses-after-an-upgrade Will the three subscriptions listed above qualify for cancellation mid-term with the upgrade from E3 to E5? Regards Chris407Views0likes0CommentsApril Business Applications Community Call
Thanks so much for joining us on our April Business Applications Partner Community Call! Our next call in the series will be on Friday 03rd May. You can add these sessions to your diary via the link: https://aka.ms/BAaddtoCalendar For those of you who were unable to attend, you can find the slides attached to this post and the recording will be available on demand within the next week https://teams.microsoft.com/l/meetup-join/19%3ameeting_NDNlNGEwYWEtOTk5Yi00MDY5LThmZTYtZDMyM2FlN2ExOGMz%40thread.v2/0?context=%7B%22Tid%22%3A%2272f988bf-86f1-41af-91ab-2d7cd011db47%22%2C%22Oid%22%3A%22a6678535-ebb4-4329-8bc0-3b9407baba73%22%2C%22IsBroadcastMeeting%22%3Atrue%2C%22role%22%3A%22a%22%7D&btype=a&role=a443Views0likes0CommentsMarch Business Applications Community Call
Thanks so much for joining us on our March Business Applications Partner Community Call! Our next call in the series will be on Friday 05th April. You can add these sessions to your diary via the link: https://aka.ms/BAaddtoCalendar For those of you who were unable to attend, you can find the slides attached to this post and the recording will be available on demand within the next week https://teams.microsoft.com/l/meetup-join/19%3ameeting_NDNlNGEwYWEtOTk5Yi00MDY5LThmZTYtZDMyM2FlN2ExOGMz%40thread.v2/0?context=%7B%22Tid%22%3A%2272f988bf-86f1-41af-91ab-2d7cd011db47%22%2C%22Oid%22%3A%22a6678535-ebb4-4329-8bc0-3b9407baba73%22%2C%22IsBroadcastMeeting%22%3Atrue%2C%22role%22%3A%22a%22%7D&btype=a&role=a336Views0likes0CommentsFebruary Business Applications Community Call
Thanks so much for joining us on our February Business Applications Partner Community Call! Our next call in the series will be on Friday 1st March. You can add these sessions to your diary via the link: https://aka.ms/BAaddtoCalendar For those of you who were unable to attend, you can find the slides attached to this post and the recording will be available on demand within the next week https://teams.microsoft.com/l/meetup-join/19%3ameeting_NDNlNGEwYWEtOTk5Yi00MDY5LThmZTYtZDMyM2FlN2ExOGMz%40thread.v2/0?context=%7B%22Tid%22%3A%2272f988bf-86f1-41af-91ab-2d7cd011db47%22%2C%22Oid%22%3A%22a6678535-ebb4-4329-8bc0-3b9407baba73%22%2C%22IsBroadcastMeeting%22%3Atrue%2C%22role%22%3A%22a%22%7D&btype=a&role=a860Views0likes0CommentsApril Modern Work & Security Partner Community Call
Thank you for joining us for the April Modern Work & Security Partner Community Call. Our next call will be on Friday 03rd May. You can add these sessions to your diary via the link: https://aka.ms/MWAddToCalendar For those of you who were unable to attend, you can find the slides attached to this post and the recording will be available on demand within the next weekhttps://teams.microsoft.com/l/meetup-join/19%3ameeting_MzI3NjI1NTQtNjIyNC00YzhiLWEyMTYtNWMxNDI3MzIxY2Uy%40thread.v2/0?context=%7B%22Tid%22%3A%2272f988bf-86f1-41af-91ab-2d7cd011db47%22%2C%22Oid%22%3A%22a6678535-ebb4-4329-8bc0-3b9407baba73%22%2C%22IsBroadcastMeeting%22%3Atrue%2C%22role%22%3A%22a%22%7D&btype=a&role=a308Views1like0Comments
