Forum Widgets
Latest Discussions
Business Central MAU not being recognised AND Microsoft Support not really getting it
Microsoft support are currently "asking the product engineers what evidence I need to submit to prove that we have Business Central usage not being correctly accounted for" What I have sent so far: An active subscriptions export from the partner portal I picked one subscription GUID for 7 Business Central licenses as an example It shows them as active and also renewed A "Cloud Product Performance - Business Applications" export from the partner portal This shows the same subscription GUID BUT the Business Central licenses are classified as Common Data Service workload and not Business Central This report shows another subscription for identical licenses is classified as a Business Central workload The problem: Therate used for common data service is much lower than therate used for Business Central [1000] when calculating the values for partner performance. This impacts our ability to retain our solution partner designations Questions: Anybody else suffering from Business Central licenses attributed to the wrong workload? Anybody got the faintest idea how to convince Microsoft support that the evidence has already been supplied if only they actually analysed it? Is there some obscure reason why a Business Central Essentials license would not be attributable to a rate of 1000?MalleaAug 15, 2024Copper Contributor177Views0likes0CommentsJune Business Applications Partner Community Call
Thanks so much for joining us on our June Business Applications Partner Community Call! For those of you who were unable to attend, you can find the slides attached to this post and the recording will be available on demand within the next weekHERE1.1KViews1like0CommentsMay Business Applications Partner Community Call
Thanks so much for joining us on our May Business Applications Partner Community Call! Our next call in the series will be on Friday 07th June. You can add these sessions to your diary via the link:https://aka.ms/BAaddtoCalendar For those of you who were unable to attend, you can find the slides attached to this post and the recording will be available on demand within the next weekHERE336Views1like0CommentsApril Business Applications Community Call
Thanks so much for joining us on our April Business Applications Partner Community Call! Our next call in the series will be on Friday 03rd May. You can add these sessions to your diary via the link:https://aka.ms/BAaddtoCalendar For those of you who were unable to attend, you can find the slides attached to this post and the recording will be available on demand within the next weekHERE409Views0likes0CommentsMarch Business Applications Community Call
Thanks so much for joining us on our March Business Applications Partner Community Call! Our next call in the series will be on Friday 05th April. You can add these sessions to your diary via the link:https://aka.ms/BAaddtoCalendar For those of you who were unable to attend, you can find the slides attached to this post and the recording will be available on demand within the next weekHERE313Views0likes0CommentsFebruary Business Applications Community Call
Thanks so much for joining us on our February Business Applications Partner Community Call! Our next call in the series will be on Friday 1st March. You can add these sessions to your diary via the link:https://aka.ms/BAaddtoCalendar For those of you who were unable to attend, you can find the slides attached to this post and the recording will be available on demand within the next weekHERE826Views0likes0CommentsJanuary Business Applications Community Call
Thanks so much for joining us on our January Business Applications Partner Community Call last week! Our next call will be on Friday 2nd February. You can add these sessions to your diary via the link:https://aka.ms/BAaddtoCalendar For those of you who were unable to attend, you can find the slides attached to this post and the recording on demandHERE453Views0likes0CommentsNovember Business Applications Community Call
Thanks so much for joining us on our November Business Applications Partner Community Call last week! Our next call will be on Friday 1st December. You can add these sessions to your diary via the link:https://aka.ms/BAaddtoCalendar For those of you who were unable to attend, you can find the slides attached to this post and the recording on demand at HERE272Views1like0CommentsDecember Business Applications Community Call
Thanks so much for joining us on our December Business Applications Partner Community Call last week! Our next call will be on Friday 5th January. You can add these sessions to your diary via the link:https://aka.ms/BAaddtoCalendar For those of you who were unable to attend, you can find the slides attached to this post and the recording on demand HERE416Views1like0CommentsDynamics Marketing attach license
If a customer wants to switch to a Dynamics Marketing attach license from a normal Marketing License because they now own 10 sales professional can they do this? Or do they have to switch to customer insight attach because they are not seen as a renewal even if effectively they are a renewal?dannywarnerOct 26, 2023Copper Contributor952Views1like2Comments
Resources
Tags
- Business Applications10 Topics
- BusinessApplications3 Topics
- Licensing3 Topics
- Community2 Topics
- partner2 Topics
- CLOUD WEEK1 Topic
- MAU1 Topic
- partner performance1 Topic
- Partner portal1 Topic
- D3651 Topic