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Free Digital Marketing Content for Partners - Leverage Today!
Did you know there are Digital and Social Media Marketing Campaigns available to Partners that are plug and play and at no cost?! All Partners can access the Digital Marketing Content OnDemand portal to get started. Digital Marketing Content OnDemand provides multi-channel marketing campaigns at no extra cost to Microsoft partners. Here you can find social media, blog, and email campaigns, as well as web banners to post on your site. Unlock expertise that can drive customer engagement and elevate your business. Social Marketing Campaigns The next generation of automated content marketing. Through this platform you will be able to share content directly to your social accounts, email lists, and blogs. Additionally, we will provide you with sales enablement content to support your conversations with customers. Digital Web Banners Through this portal you will be able to attract and engage customers by leveraging professionally crafted and dynamic web marketing content, delivered directly to your website. There is also a DMC Weekly Update to keep you in the loop on new content and campaigns. Get started today! - Digital Marketing Content OnDemand -- Advanced Support for Partners (ASfP) brings you closer to the information that is most important to your business and helps you grow in the Microsoft Cloud more quickly. To speak with an ASfP specialist about your needs and the benefits of ASfP, complete this form today.Holidays Cookbook 2023
As the year comes to an end, I would like to express my gratitude to everyone who has supported me in my role as a Support Evangelist. I know that I am supporting multiple regions across the globe, and I am very happy to have a great team and partners that are always reaching out to me to learn more about how to improve their cloud business with Advanced Support for Partners. This time, I want to do something different and not share information about the cloud. Instead, I want to share a very nice cookbook made by our colleagues from all over the world with their favorite recipes. I am sure you might like to have a look and maybe get some ideas for this holiday season. You can find the cookbook below. I hope you enjoy it and try some of the delicious dishes. Wishing everyone a great end of the year and looking forward to building a strong business relationship by 2024. Giselle Alaniz
The new commerce platform documentation conflicts that caused extra charges
We are a Microsoft CSP and we have placed an order in December 2021 as one year annual commitment. At the time, we got charged for the whole order value which was fully paid upfront afterwards. By end of April, due to obeying the encouragement of Microsoft to migrate legacy clients to the new commerce experience, we did the migration from Legacy to NCE with same subscription terms and conditions and while we got the prorated refund based on Legacy old prices prevailing at the time order was submitted, the remaining duration of the subscription was charged at the new (higher) prices of NCE. Resulting in a difference of $ 35 K. Because of this confusion we are facing an inconvenient situation since our client won’t pay the difference between the two rates because he doesn’t request us to do the migration. When we did the migration, we didn’t have any kind of warring or consent that told us that we could pay for the new experience by its new price not by the same legacy’s price till the end of the subscription. All what we had as a reference at then, the below link that says the following: (https://learn.microsoft.com/en-us/partner-center/migrate-subscriptions-to-new-commerce#configuring-term-and-billing-frequency) Partners can change terms and billing frequencies when migrating. Migrate with the same term length and end date from legacy. An annual legacy subscription migrated at month seven have five remaining months of the new commerce term left. Which means that we should continue to pay for the remaining months left with the same rate of the legacy. Recently , the Microsoft’s tech team referred to a document New Commerce Experience Handbook that doesn’t inspire from its name and description that it should be considered as a reference before proceeding to migrate the legacy subscription into the new commerce experience. And based on its change log, it had many modifications and still has ones, and it is not clear to us its issue date. On top of that, section Understanding prorated refunds, has been added on May 6 2022 , after we did the migration process which the part of the billing and refund was confusable and not clear. https://teams.microsoft.com/l/message/19:email address removed for privacy reasons.spaces/1689774796567?context=%7B%22contextType%22%3A%22chat%22%7D So to summarize the case, this Order was placed in December 2021 as one year annual commitment. At the time, we got charged for the whole order value which was fully paid upfront afterwards. By end of April, we did the migration from Legacy to NCE with same subscription terms and conditions and while we got the prorated refund based on Legacy old prices prevailing at the time order was submitted, the remaining duration of the subscription was charged at the new higher prices of NCE. Resulting in a difference of USD 35 K. All what we are requesting here is that as a partner we expect Microsoft to understand the situation well and support us to skip this unexpected situation. we have ongoing support cases regarding this issue, but we have received a recommendation from the engineering team to post here on this channel as well to reach out for another channel of support.Partner center verification status
Hi I'm assistant at the Qubitpilot company. We can't get partner status. Everything went wrong at the Accoutnt cerification status step- "Rejected". The "fix now" button is not active. We have written to support many times, called the Microsoft hotline, the problem has not been solved for 2 weeks. What should we do? We urgently need to solve this problem. We've open the tickets 3 times but they wer closed down or not answered.
CSP Hoster Licensing
Hi everyone, We have two customers that are currently licensed under SPLA and access a shared Business Central (on-premise) environment, with a shared Active Directory. We would like to order licenses for these customers using the CSP Hoster program. These two customers are the first customers for the program, so we are not clear on how to deliver services, such as Microsoft Defender for Endpoint, to the customers. Do we create one tenant in the partnercenter containing the shared active directory, do we create a tenant per customer in the partner center or do we create a tenant for us (GWS) as the hoster and order the licenses for the customers through this tenant? Thank you very much in advance.
Ecosystem Engineering Acquisition Program (EEAP) No feedback permissions.
Our company's Partner Center account had the EEAP（ The Ecosystem Engineering Access Program (EEAP) enables partners and customers (in depth engagement programs) to receive Windows, Windows Server and Azure Stack pre-release builds, materials, and communications and manage feedback (bugs) with Microsoft. EEAP participation is a co-engineering partnership that empowers partners and customers to innovate and deliver amazing solutions with Microsoft Windows, Windows Server, Azure Stack HCI and Azure Stack. All the content is shared under NDA. ） agreement added before I took over, which currently has no feedback access. I would like to enable feedback access now, but we need the Microsoft contact window, do you have any suggestions for this?
