Recent Discussions
outlook contacts continuously restore themselves
I decided to clean out my contacts in outlook, so I exported them all out to a .csv file and then I deleted all 1,200 of them (100 at a time, because apparently microsoft feels that any higher amount would be bad...). Then I spent a few hours in excel combining, consolidating and deleting them down into about 600 contacts. When I went back into outlook and clicked on people, to my surprise all 1,200 of my original contacts were right there again as if I'd done nothing. I figured that some other device must be restoring (through some normal synching process), so I turned off **REMOVED** computers and phones that I've ever used to access outlook). Then I deleted all of the contacts once more, this time using the OWA webpage with my local outlook completely closed. Unfortunately, the exact same thing happens. After repeating that process several more times last night, I shut down my laptop and went to bed. I got up this morning, opened my local outlook app, clicked on people and there were no contacts there at all. For about 5 seconds I was happy, until all 1,200 of them instantly popped right back up like a really bad joke or a dream. Something either on my computer or (I suspect) on microsoft outlook servers is automatically forcing a complete restore of all my contacts. Two side notes: 1) I can create/add and delete single contacts and those changes seem to stick, and 2) I can delete all contacts except a single one and that seems to stick, and 3) I can import my cleaned up .csv file containing 600 contacts back into outlook (with only the one single remaining contact in there), it says that all 600 contacts have been successfully imported, and then within minutes - all 1,200 contacts are back right where they were in the beginning. The truly frustrating part about this issue (and most companies these days), is that IF the customers could possibly **REMOVED** about it so that we can simply continue to make and sell more stuff. It's very sad
Outlook Desktop / Send emails via Non-Default Account
Hi, How to make non-default account to appear automatically in From field then external application is composing new email. Have 2 account in Outlook Desktop 365: test1 [@] contoso [.] com - default test2shared [@] contoso [.] com - shared non-default mailbox Option "Always use the default account when composing new messages" is unchecked already. How to make test2shared account to appear automatically in From field without selecting it in drop down list every time we compose a new email or external application is composing new email.
Constantly being asked to reauthenticate accounts in Outlook for Mac
Hey everyone, I started running into a strange issue a few days ago. I am using Outlook for Mac Version 16.102.1 (25101829) with seven accounts configured. Out of nowhere, I keep getting repeated prompts to reauthenticate all my accounts. I use the Microsoft Authenticator app on my iPhone, get the push notification, approve the two digit code, and everything goes through fine. A few hours later, Outlook shows the same pop up again asking me to reauthenticate. I have gone through this process at least ten times now, and it keeps happening. Is anyone else seeing this issue or found a fix?
webcal links not opening correctly in outlook
I create a webpage with the following content <a href="webcal://www.mydomain.se/mycal">TEST</A> When I click the link, outlook opens and tries to add a calendar, but sets the URL to //www.mydomain.se/mycal It also complains my url is incorrect. I would have expected it to insert a link like https://www.mydomain.se/mycal Is this an issue with outlook, or am I doing something wrong? Changing the link into <a href="webcal:https://www.mydomain.se/mycal">TEST</A> will make it work. But this seems like an incorrect url and might break other integrations, I guess. Any ideas?
Help exporting 1000+ contacts
Hello and thank you in advance, I have a list of 1000+ email addresses. i need to export the full contact info for them from the global address list to a CSV file ( need title and department field specifically). These emails are not currently in my personal contacts. Is there a way to do this quickly, without manually searching up each email and adding it to my contacts? I tried pasting the email addresses into a contact group and saving it as a text file, but that only pulled in the contacts name. Is there a way I can either: A: Quickly add 1000+ emails to my contacts from the global address list? or B: export the contacts directly from the GAL? Thank you again for your help!Outlook does not recognize language in E-Mail automatically
Since I have Windows 11 I have been having all kinds of problems with Outlook - from installing my e-mail accounts to getting language settings to work. I have tried using co-pilot to help me with this - it's been completely useless, as it seems to access only outdated info or points me in completely wrong directions. so I hope and appreciate that a real human being (three yeahs for you!!) can help me with the following: even though I have installed all my required language packs and set that it should automatically notice the language I am writing in, it fails to do so since my update. What is going on there? thanks a bunch for your assistance! Manuel
Searching for parameters
Hello, I have two questions about the latest version of Microsoft Outlook: Customizing columns: How can I add or modify columns in the email list view? I'd like to customize which information is displayed Replied message indicator: In previous versions, there was a small symbol (usually two arrows) that showed whether an email had been replied to. Is this feature still available in the latest version? If yes, how can I enable it to display? I'd appreciate any guidance on these features. Thank you in advance for your help! Best regards
Support for auto-filing sent emails
I am looking for a solution to this scenario in the New Outlook: I send tens of emails per day The sent emails are stored in the Sent Items folder I need to manually move each of them into the sub-folders in my Archive folder - e.g. one for support cases Is there any way to automate the step (3) - i.e. to automatically file the sent emails into the folders they belong to? The Classic Outlook had "When replying to a message that is not in the Inbox, save the reply in the same folder" which is not present in the New Outlook. Maybe the New Outlook should have something even more powerful? In addition to this feature, a button suggesting into which folder each message should be filed? Finally, the Outlook Rules are very powerful but they do not apply to the sent emails. Maybe time to generalize these?Outlook search not working properly
Hello all I just pourchased a new laptop and using classic outlook with micrsoft 365 windows 11. Our emails are hosted on gmail and we have synced everything over with both GWSMO and now with imap. for some reason when i use outlooks quick search it only displays results form subject and not from the body of the email. We have literally tried everything including rebuolding the index etc., I dont want to use new outlook as it doesnt have certain features like schedule send etc. anyone have any suggestions on how to get classic to search properlyCan I get emails from another server forwarded to my outlook account?
I've had a comcast.net email account for centuries and the server is maxed out so I am no longer getting emails. I've deleted several thousand emails on that account and always a short time later I get "You have reached your quota,......" So, if I open a new outlook email account, can I have all of my comcast.net emails addressed to me forwarded to the new outlook account?
Emails Showing with Black backgrounds while NOT in dark mode?
New to the discussion forum but couldn't find anything about this online that wasn't years old already. We're using new outlook and there are emails that we've been getting (both tests of our own email campaigns and outside emails) that have been forced to use a black background regardless if it's on light/dark mode. It's odd and our emails aren't showing up correctly. If there is a way to fix it - would love to know. They only seem to appear correctly in the web browser version of outlook. I'm looking into ways to force our emails to show up the same in both light and dark mode but thought I'd ask if there was a fix just in case.Outlook for Mac inserts signatures at the very end of an email chain
Hi community, This seems to be a new issue caused by an Outlook for Mac update in recent months. When reply to an email, the default signature is inserted to the very end of an email chain instead of the end of the reply one is about to draft (in other words, above the attribution "On <data>, <name> wrote ..."). I can currently work around this issue by enabling "when replying or forwarding, use the format of the original message" (under Settings -> Email -> Composing). This seems to be a bug.Microsoft Outlook Credential Popup Hidden / Blank on Entra ID–Joined Devices
Hello Community, I am encountering a persistent issue with Microsoft Outlook on Entra ID (Azure AD)–joined devices. Users are repeatedly prompted for credentials, but the popup does not display properly — it appears as a tiny, mostly blank window (see attached screenshot) and is sometimes only visible in Task Manager. As a result, users cannot complete the login process. Environment & Observations: -Devices are fully Entra ID joined. -Users have valid Microsoft 365 licenses. -The popup appears as a small, blank, non-interactive window. -Clearing cached credentials and re-registering Microsoft Accounts / WAM components did not resolve the issue. -Registry value WamDefaultSet shows YES. -More common on fully Azure AD–joined devices Troubleshooting Steps Already Attempted: -Cleared cached credentials in Windows Credential Manager. -Re-registered Microsoft Account / WAM components. -Verified user accounts and M365 license assignments. -Checked network connectivity and device compliance. Questions / Guidance Requested: Is this a known issue with Outlook credential popups on Entra ID–joined devices? Are there registry tweaks, Intune policies, or configuration changes that can ensure the popup renders correctly? Could this be related to Conditional Access, SSO, or token handling in Entra ID? Any insights or solutions would be greatly appreciated.
Are Outlook Reactions Included in .MSG or .PST Exports?
Hi, I’d like to confirm whether reactions to Outlook emails (e.g., 👍, ❤️) are included when exporting: a single message as a .msg file, and a mailbox to .pst (via Outlook or Microsoft 365 eDiscovery). From what I understand, reactions are stored separately in Exchange Online and only visible in the Outlook interface. Are they included in any form during export?
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