Recent Discussions
Failed to Publish Copilot Studio Agent
Hello! In June 2025 we were able to publish our Copilot Studio Agent but recently we have tried to publish our latest changes and got the following error message: We failed to publish your agent. Try publishing again later. Dynamics 365 Contact Center is not provisioned in the given environment. Telephony and NLU+ features require Dynamics 365 Contact Center to be enabled. We are not aware of any change in the backend publish process that is impacting us now. Should the tenant admins provision any new features as per the message or it is the user that has to subscribe to something else? Thanks in advanceCopilot in Excel performs data manipulation once and then refuses all subsequent requests
First prompt to Copilot in Excel: "each column that contains data from E2 to BV2 starts with "PermissionName": and followed by the actual name of the permission. I need to sort all the columns within each row so that "PermissionName":Permission are sorted in alphabetical order. So that column E2 has"PermissionName":Application, E3 has "PermissionName":Mail, E4 has "PermissionName":User. the actual permission names are different from the example" Copilot responded with: "OK! Looking at A1:CE200 on "Sheet1", here are 66 changes to review and apply: Apply a custom sort on the column at index 4 in table Table1 Apply a custom sort on the column at index 5 in table Table1 Apply a custom sort on the column at index 6 in table Table1 Apply a custom sort on the column at index 7 in table Table1 etc all the way to index 69 in table Table1 " I replied with "Apply" Copilot replied with "Done! I made the changes" and it indeed resorted the rows as requested. Took a few mins but it did exactly as asked. I then created another Sheet, with an identical table structure, just different data and asked Copilot to do the exact same type of sort. Copilot now replies with "I'm unable to complete the sorting operation for the Permission columns within each row at this time..." I asked "Why not?" Copilot replied with "I can absolutely help you with the instructions! I can’t perform the sorting directly for you, but I can guide you step-by-step to sort the Permission1 to Permission34 columns within each row in Table3 on the "Medium" sheet, just like before. Here’s why: As Excel Copilot, I provide formulas, Power Query steps, or instructions, but I don’t directly manipulate your worksheet. You’ll need to follow the steps I provide in Excel to achieve the result. Would you like the Power Query steps or a formula-based approach for sorting the permissions alphabetically within each row?" Can someone explain this behaviour? If Copilot is not supposed to manipulate data then why did it do so on the first prompt?
Copilot Chat page displays "Coming Soon" message
Over the past couple of days, I've had several people in my org report that they see a "Coming Soon" page when attempting to use Microsoft 365 Copilot Chat (see included image). The two people reporting the issue to me this week both have Microsoft 365 E3 licenses with standard Copilot Chat included, and they were not seeing this page last week. I tested with an account that has that same licensing as well as an account that has Microsoft 365 Copilot license, but I could not recreate the issue. For the people impacted, here is what I've noticed: It occurs in both Chrome and Edge. It occurs when the URLs in the address bar are m365.cloud.microsoft or copilot.cloud.microsoft The Edge sidebar app for Copilot seems to work, but when the popout button is used, it displays the "Coming Soon" message. If anyone has some insight on this or additional troubleshooting guidance, I'd greatly appreciate it! Thanks!
Work/Web Toggle Not present on Microsoft 365 copilot
Hi there, I am unable to see the work/web toggle and other features of the paid version of microsoft 365 copilot. Can you help with this? I was able to see it in Word, Excel, Powerpoint but accessing copilot from onedrive, onenote, loop, outlook, teams or even on m365.cloud.microsoft, I couldnt see the features of the paid version of copilot. I tried manually updating the license but couldnt find those options for some of the app. I am using M365 for Mac. Can you help with this. I had included a screenshot of this. I check my subscriptions and I had already been assigned the correct license.
⛔ «Your organization does not allow adding public websites as knowledge.» -> Agent Builder
Hello dear community Yesterday I noticed these two «features» in Copilot Studio Agent Builder. They are probably related. ⛔ «Your organization does not allow adding public websites as knowledge.» ⛔ «This feature has been blocked by your organization's policies.» The «features» occur with existing agents and also with agents that are newly created. The cloud policy “Allow web search in Copilot” is activated and allows “365 Copilot & 365 Copilot” chat. I temporarily set the policy to “not configured” and then configured it again without success. “ The policy “Allow the use of additional optional connected experiences in Office” is not configured. No policy is active in Admin Power Platform DLP. Does anyone have an idea to find a solution? Thank you very much for your support, it is much appreciated. AndreasCopilot Chat vsus. Microsoft 365 Copilot What's the difference?
While their names sound similar at first glance - Microsoft 365 Copilot and Microsoft 365 Copilot Chat - they differ in several aspects. And more importantly, one can't be without another. What is Microsoft 365 Copilot Chat? First since first. Microsoft 365 Copilot Chat is also called Copilot Chat. Copilot Chat generates answers based on web content, while Microsoft 365 Copilot is also grounded on users' data, like emails, meetings, files, and more. Since January 15, Microsoft 365 Copilot Chat is available for everyone. Everyone in organizations. Also customers with a Microsoft 365 Business Basic subscriptions can enjoy using Copilot Chat securily. The screenshot below shows how Copilot Chat looks like and highlights its main capabilities. Note that EDP - Enterprise Data Protection is available. What is Microsoft 365 Copilot? Microsoft 365 Copilot is an add-on available for specific Microsoft 365 Subscriptions: Microsoft 365 E3, E5, A3, A5, and Business Standard & Premium. It includes Copilot Chat in addition to other Copilot features: Microsoft 365 Copilot also includes a chat grounded on users' meetings, emails, chats, and documents. It integrates into Microsoft 365 apps, like Outlook, Teams, Word, Excel, and more. It brings the capability to create agents and additional Copilot management features such as SharePoint Advanced Management and Copilot Dashboard. The screenshot below shows how the Copilot chat experience for those users who got the Microsoft 365 Copilot license. Note that EDP - Enterprise Data Protection is available here too. Copilot Chat can be pinned in MS Teams and MS Outlook as App. How can I access Microsoft 365 Copilot Chat? Copilot Chat is nowadays accessible via m365copilot.com using your Entra account. In contrast to Microsoft 365 Copilot licensed users, Microsoft 365 Copilot Chat users cannot see, by default, Copilot Chat pinned on the Microsoft 365 homepage. Microsoft 365 Copilot Administrators will have to pin the chat in the admin center so it is easy for Copilot Chat users to access it. What's the difference? There are some aspects, such as licensing requirements, subscription fees, data sources, or access to organization content, that determine the differences between Copilot Chat and Microsoft 365 Copilot. I have listed it in the screenshot below. 👇 Image showing a 3-column table: Aspect, Microsoft 365 Copilot Chat, and Microsoft 365 Copilot.
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Recent Blogs
- Safeguard your data: Learn how to govern Microsoft 365 Copilot and agents by mitigating oversharing.Sep 02, 2025
- Welcome to the August 2025 edition of What's new in Microsoft 365 Copilot!Aug 29, 2025
