Forum Discussion
Lorenzo
Feb 24, 2026Silver Contributor
Copilot memory works?
Hi
I don’t have a Microsoft 365 Business or Premium subscription, only 365 Personal, so I don't have access to the memory on/off toggle in https://m365.cloud.microsoft/. Before considering an upgrade, I'd like to know whether your experience - with memory enabled on https://m365.cloud.microsoft - matches mine when I enable memory on https://copilot.microsoft.com.
Last week I asked Copilot to remember (1 week after clearing the memory):
- Whatever the conversation topic, Copilot must answer in a single paragraph maximum, unless Lorenzo explicitly asks for more
- When Lorenzo posts code (Excel, Power Query, JavaScript, Office Script…), Copilot must not explain what the code does unless Lorenzo explicitly asks
- When Lorenzo posts code (Excel, Power Query, JavaScript, Office Script…), Copilot must not make any comment on the code unless Lorenzo explicitly asks
- When Copilot posts code (Excel, Power Query, JavaScript, Office Script…), Copilot must never say "why it works"
Each time, Copilot confirmed the memory was saved.
Issue #1: One week later, only the last item appears in the memory panel
Issue #2: In a new conversation, I asked for an Excel solution, and the first thing Copilot added after the solution was "why it works"
Thanks & any question/clarification let me know
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