Copilot Health Unavailable Across All Devices and Browsers for 3–4 Days
Hello I am looking for some guidance. My Copilot personal account under the Health section has been consistently unavailable for the past 3–4 days. Each attempt to use the Health feature results in the message: “We are experiencing an issue. Please try submitting a new message.” This issue affects all platforms and browsers, including: Microsoft Edge (Windows 11 Pro) Google Chrome (Windows 11 Pro) Copilot app on iPhone General Copilot chat works normally on all devices, but Copilot Health fails every time. Troubleshooting Completed: Signed out of Copilot and performed a full authentication token reset Cleared browser cache and restarted Edge Toggled Copilot permissions (Context clues) Tested in InPrivate mode - I could not get CoPilot to sign in here Tested in Chrome Tested on Windows 11 Pro and iPhone Verified VPN is off and network is stable Restarted devices Repaired and reset the Copilot Windows app Result: Copilot Health remains unavailable across all devices and browsers. The issue appears to be service‑side, possibly related to the Copilot Health preview backend. Can someone please guide me to a resolution?
Company-Wide Copilot Prompt Library (Enterprise)
Question Regarding Organizational Prompt Import Fields I'm working on importing prompts into the Microsoft 365 Copilot Organizational Prompts library using the CSV import process. According to the documentation, each prompt can include the following fields: Title Display Prompt Prompt Language Task Type Department Supported Apps Description My question is: Which of these fields accept administrator-defined free-form text, and which fields must use predefined Microsoft-supported values when importing prompts via CSV? For example, the documentation appears to indicate that: Language uses supported locale values (such as en-US, es-ES, etc.). Task Type uses supported task type values (such as Analyze, Create, Edit, etc.). However, it isn't clear whether fields such as Department and Supported Apps also require predefined values, or if administrators can enter their own custom values. Specifically, I'm trying to determine: Which fields accept free-form text? Which fields require values from a Microsoft-defined list? For any fields that require predefined values, where can the complete list of valid values be found? Reference: https://learn.microsoft.com/en-us/microsoft-365/copilot/organizational-prompts#prompt-fields-reference Any input would be very much appreciated! Thank you!
Getting Started with Microsoft Copilot – Free Official Microsoft Learn Resources
Hello everyone, If you're interested in Microsoft Copilot, AI-powered productivity, or Microsoft 365, Microsoft Learn provides free official learning content, step-by-step modules, and hands-on training to help you build practical AI skills. Here are two official Microsoft resources you can explore: 📘 Microsoft Copilot Documentation https://learn.microsoft.com/copilot?wt.mc_id=studentamb_547403 📖 Microsoft 365 Copilot Learning Center https://www.microsoft.com/microsoft-365/copilot-learning-center?wt.mc_id=studentamb_547403 These resources are suitable for: • Students • Beginners • Developers • Professionals interested in AI and Microsoft 365 You'll learn about: ✅ Microsoft Copilot fundamentals ✅ AI-assisted productivity ✅ Microsoft 365 Copilot features ✅ Official guidance and best practices If you've already started learning Microsoft Copilot, feel free to share your experience or any additional resources you found useful. Happy learning!Copilot Voice featured no longer available for M365 Personal Subscription
Hello, after an hour with MS Support trying to troubleshoot, they told me to ask here, as they were unable to help. Copilot Voice used to be available on my M365 Personal subscription (it's actually a Family subscription, but I am the primary account owner and only real user). However a few months back (maybe more), the voice chat feature disappeared from my account. Specifically, I enjoyed using this on my iPhone with the M365 Copilot app so I could use Copilot in Carplay while driving. But I confirmed it's gone everywhere on my account; MacOS M365 Copilot app, Windows 11 M365 Copilot app, and even missing on https://m365.cloud.microsoft/chat. I have a Work account and verified that I can logout of personal, and login to Work and all the same apps will work fine with Copilot Voice. Everything I read, this feature should still be present and available on my personal subscription (EX: https://support.microsoft.com/en-US/Microsoft-365-Copilot/ai-credits-and-limits-for-microsoft-365-subscriptions), but I could not get MS support to check my account to see what the issue was. Their focus was on having me uninstall all software and reinstall until they finally got fed up with me, told me to ask here, and hung up on me. Yes the basic Copilot app will allow voice, but I would prefer to use the M365 Copilot apps and website for the full feature set (notebooks, etc) and get the Carplay back working (not available in the basic app). If anyone knows what the issue could be, and how I could get Copilot Voice chat back for my account, would you please help? Thank you!Stop Everyone Prompting Differently! Organizational Prompts in M365 Copilot (Full Walkthrough)
🚀 Microsoft just solved one of the biggest Copilot adoption challenges. Organizational Prompts allow admins to publish approved prompts directly to users across the organization. No more: ❌ Everyone prompting differently Instead: ✅ Standardized AI experiences ✅ Faster user adoption ✅ Company-approved workflows I just published a video explaining how it works. 🎥 Link in the comments 👇 What would be the first Organizational Prompt you'd deploy in your company? #Microsoft365 #Copilot #MicrosoftCopilot #AI #M365 #PromptEngineering #FutureOfWork
Help.I have 365 Premium subscription, it hasn't expired, but I lost access to Copilot on phone.
I'm an Office 365 premium subscriber. I used to be able to use Copilot normally on Office on both my computer and iPhone, but now I can only use Copilot on Office on my computer. When I try to use Copilot on Office on my phone, it says: 'It seems you don't have a valid license. To get access, please contact your admin.' Before this problem happened, I sent an invite link to someone else to use Office 365 with me, and then I clicked the invite link myself on my phone using my subscriber account, and it showed that I successfully joined the sharing. After that, I couldn't use Copilot on Office on my phone anymore. Even though my subscription account is still shown as the organizer in the Family group and my subscription hasn't expired, it seems like I lost access to Copilot on my phone.
Copilot Windows 11
Message to Microsoft Engineering To: Microsoft Copilot Engineering Leadership From: High Country Justice Date: July 10, 2026 Location: Kansas I’m writing to highlight a critical workflow issue in Copilot’s image‑generation editing pipeline — specifically around iterative corrections and continuity handling. The current system requires multiple full regeneration cycles to apply even minor adjustments, such as changing a facial expression or repositioning a hand. In one recent case, a single correction required eight full generation attempts and sixteen “generate image” cycles. This is not a matter of unclear instructions or creative ambiguity. The generator simply does not retain continuity or learn from prior corrections. Each generation behaves as a fresh start, ignoring previously locked spatial relationships, character anatomy, or established scene geometry. As a result, users must repeatedly restate identical instructions, re‑upload images, and re‑explain constraints. The impact is significant: High resource waste: Limited image credits are consumed by repeated failures. Workflow slowdown: Production timelines are extended by unnecessary regeneration cycles. Creative fatigue: Users must manually enforce continuity the system should preserve. Reduced trust: The generator appears inconsistent and unpredictable during iterative editing. For creators working on long‑form visual projects, this becomes a bottleneck that undermines Copilot’s value as a reliable creative partner. I strongly recommend the following improvements: Continuity memory: Once a user locks anatomy, pose, or spatial relationships, the generator should retain them across edits. Incremental edit mode: Small corrections should not require full regeneration or full credit usage. Adaptive learning: Repeated corrections should increase the system’s precision and adherence to user constraints. Precision controls: More explicit parameters for pose, limb orientation, and facial expression would reduce ambiguity. Error‑reduction logic: After two failed attempts, the system should automatically tighten compliance with the user’s instructions. Copilot’s image generation is capable of excellent results, but the iterative editing workflow needs refinement to support real creative production. Addressing these issues would dramatically improve efficiency, reduce resource waste, and strengthen user confidence in Copilot as a dependable creative tool. Thank you for your attention to this — it would make a meaningful difference for creators who rely on Copilot for high‑volume, continuity‑critical visual work.
Primary Proposal: Copilot as an AI Gateway
Problem Statement Advanced users increasingly encounter limitations in Copilot’s ability to: generate or modify complex VBA safely maintain architectural integrity in multi‑module systems perform multi‑step workflows inside Office apps handle file generation or structured content creation operate without overly restrictive guardrails provide specialized domain expertise (e.g., coding, data science, creative tasks) Competitors — even free tiers — often outperform Copilot in these specialized tasks, despite lacking Microsoft’s integration advantages. This creates a mismatch between user expectations and Copilot’s current capabilities. Opportunity Microsoft does not need to build every specialized AI capability internally. Instead, Copilot can become the trusted orchestrator that: Authenticates the user Understands the task Selects the best AI engine for the job Executes the task securely Delivers the result inside Microsoft applications This approach: reduces Microsoft’s infrastructure burden increases Copilot’s capability ceiling preserves enterprise security and compliance provides users with best‑in‑class results positions Copilot as the central nervous system of the Microsoft ecosystem Proposed Architecture: Copilot as an AI Gateway Identity & Security Layer (Microsoft) Copilot remains the authentication and authorization layer, ensuring: user identity data boundaries compliance logging enterprise governance Task Classification Layer (Copilot) Copilot determines: the user’s intent the domain (VBA, Excel, OneDrive, coding, creative, etc.) the required capability level the risk profile AI Routing Layer (Copilot) Copilot selects the appropriate engine: Microsoft models for general tasks Specialized third‑party models for advanced tasks Local models for privacy‑sensitive operations Domain‑specific engines (e.g., coding assistants, creative generators) Integration Layer (Microsoft Apps) Results are delivered directly into: Excel Word PowerPoint OneDrive Windows Teams Outlook This is where Copilot’s integration advantage becomes unbeatable. Benefits to Microsoft Reduced infrastructure burden Increased user satisfaction Competitive differentiation Enterprise trust Developer ecosystem growth Secondary Proposal: OneDrive User‑Choice Restoration Overview OneDrive’s increasing emphasis on automatic cloud storage, forced sync behaviors, and reduced local‑storage autonomy has created friction for advanced users and power workflows. While these defaults benefit casual users, they can unintentionally disrupt professional, technical, and offline‑critical workflows. Restoring user choice — even through advanced or hidden settings — would allow OneDrive to serve both mainstream and power users without compromising Microsoft’s cloud‑first strategy. Issues Addressed Forced Cloud Migration Can Break Application Dependencies Automatic OneDrive migration can cause: broken links missing references VBA failures sync conflicts unexpected file locks Especially in Excel/VBA environments and engineering workflows. Sync Conflicts Create Data Integrity Risks Automatic sync can introduce: partial uploads version conflicts corrupted files duplicate “ghost” versions These issues disproportionately affect advanced users. Offline‑Critical Workflows Are Undermined Forced cloud storage can result in: files unavailable offline delayed syncs “file not found” errors This disrupts field work, travel, and low‑connectivity environments. User Intent Is Overridden Automatic folder redirection and forced sync violate a core professional principle: Users should control where their files live. Enterprise and Power Users Need Granular Control Organizations and advanced users often need: selective sync local‑only folders per‑directory rules opt‑out flags Providing these options would dramatically reduce friction. Proposed Solution Introduce a User Choice & Advanced Control Panel for OneDrive, allowing: per‑folder sync control local‑only folder designation optional migration prompts clear visibility into file location enterprise policy overrides Outcome This complements the Copilot gateway proposal by ensuring the underlying file system behaves predictably — a prerequisite for reliable AI‑assisted workflows.
