After a week of heavy use, Microsoft 365 Copilot is creating more work than it saves

I am posting this publicly because I want to know whether other Microsoft 365 Copilot users are experiencing similar issues.

Over the last week, Copilot has repeatedly created more work instead of reducing it.

The recurring issues include:

• Failure to consistently use information that already exists within authorized Microsoft 365 content.

• Incomplete deliverables that require multiple rounds of prompting and manual assembly.

• Loss of context during longer conversations.

• Conversations becoming unresponsive with no practical recovery path.

• Assumptions presented as if they were verified facts.

• Deliverables requiring manual validation before they can actually be used.

A recent example perfectly summarizes the problem.

While helping me prepare Microsoft feedback, Copilot generated content that exceeded the destination character limit multiple times, even after being told the limit had already been exceeded.

I repeatedly had to paste the content, discover the failure myself, return to Copilot, and request another correction.

The user became the validator because the AI did not validate its own output before presenting it as complete.

The larger concern is that this pattern appears across many workflows.

The experience often looks like this:

1. Request submitted.
2. Incomplete answer returned.
3. Missing information identified.
4. Additional prompting required.
5. Information is finally found.
6. Consolidation requested.
7. Additional omissions discovered.
8. User assembles the final product manually.

That is not productivity improvement.

That is transferring research, validation, correction, consolidation, and quality assurance back to the user.

I would appreciate input from other enterprise users:

• Are you experiencing similar issues?

• Have you found effective workarounds?

• Has Microsoft discussed planned improvements around context retention, workflow continuity, conversation recovery, enterprise grounding, response completeness, and validation?

I have already submitted formal feedback through the Microsoft Feedback Portal and welcome discussion from users and Microsoft representatives.