microsoft 365 copilot
455 TopicsCopilot Studio Agent vs SharePoint subfolders
Hi community, We are exploring the Copilot Studio Agents and are running into some issues. When we add the root library of a SharePoint site the agent is able to search the documents within, however when using only a subfolder of the site as a knowledge source it can't find any documents. The agent response is: "I have searched the available knowledge base but could not find any instructions on "Subject XXX". I read it can take up to 24 hours to build the index for subfolders, however after 3 days of waiting the agent still can't find any documents. I've tried making a new agent directly adding the subfolder as a source. The permissions of the user configuring the agent are also correct and the user has full access to all the files. I've also tried working with subagents with no success either. Has someone else experienced the same and is it correct agents can't work properly yet with subfolders of SharePoint sites?Solved642Views0likes2CommentsCopilot, Excel and photos
We have a number of networking devices, all the same type, that we are deploying within an office. To speed up asset management, engineers are putting a label on the back under the MAC and serial numbers then taking a photo so it can be documented later by admin staff. Through Excel I've tried with a single photo and multiple photos to extract the MAC details successfully and put them in to cells at the same time. However, this doesn't tell us which device it is as it doesn't process the photos in any order. Therefore my next step is to be able to capture the label info we have put on and tie this info together with the serial number each time so its all from the same equipment. Is it possible to do this either one photo at a time or across multiple photos? TIA25Views0likes0CommentsManaging agent inventory and costs
This fast-paced session will showcase how AI admins can confidently manage agents and control costs. You’ll see how Microsoft empowers organizations to govern agent inventories, create billing policies, and gain visibility and control over usage and cost. Whether you're scaling agents across departments or fine-tuning consumption at the department level, this session will demonstrate how Microsoft 365 admin center brings clarity and control to your AI operations. How do I participate? No registration is required. Select "Add to calendar" to save the date, select "Attend" to receive event reminders, then join us live on February 26th ready to learn and ask questions! Feel free to post questions and comments below. You can post during the live session and/or in advance if the timing doesn't work for you. This session is part of the IT management and security in the AI era. Add it to your calendar, select "Attend" for event reminders, and check out the other sessions! Each session has its own page where the session livestream and discussion space will be available at the start time. You will also be able to view sessions on demand after the event.367Views0likes5CommentsGrounding Changes for Copilot in Outlook
Ever since I've had a cull Copilot licence I've used prompts to summarise emails in my outlook folders. It's always worked well until 1-2 weeks ago when it's returning content outside the selected folder and or only reviewing a few of the emails in the selected folder. I've revised and reverse engineered the prompt but it's still not working and more worryingly it gives a variation every time. Does anyone know why this is happening or the workaround? Ultimately all I want it to do is summarise each email and drop all the emails into a table.17Views0likes0CommentsIntroducing Copilot Connector Checker
The Copilot Connector Checker is a lightweight, self‑service tool that helps you quickly validate your third‑party prerequisites. You can use this tool to confirm that all required connector permissions and settings are correctly configured.1.6KViews4likes2CommentsNo Researcher and Analyst agent
All employees have a Microsoft 365 Copilot license - despite this, some have the Researcher and Analyst agents, while others do not. The Copilot settings look as shown in the pictures, do I need to do more? As I read, we should all get this via our license.Solved620Views0likes7CommentsThis is a Problem - Quick Response Mode Missing in Copilot
Hi, I noticed Quick Response mode has completely disappeared from Copilot, and have seen many other users report the same issue starting January 2026 on MS Q&A site. I also read that Microsoft is pushing a new Smart Mode, which changes how responses work and may be replacing older models. The Quick Response mode fit my workflow far better than Think Deeper and Smart does. Since it disappeared, and the introduction of Smart Mode, I have constantly run into issues because now the app is making it's own decisions and interpretations of subjects and projects which is extremely frustrating because it's 2 steps forward and 2 steps back. Taking away the ability to choose which mode a user prefers, and leaving it up to the bot, is taking away personal preference and what works for individuals needs. Quick Response was added during the GPT-5 update in 2025, so I don't understand why it suddenly vanished. Can someone please explain what's happening and whether QR is coming back, as this mode is something I need due to limited time and needing to finish projects. Please and thank you.38Views0likes0Comments