SystemError in Teams Group Chat for Copilot Studio Agent
Hi, I'm seeing what appears to be a Teams group chat issue with a Copilot Studio agent created using the new Copilot Studio UI. Scenario: - Agent is published and available in Teams. - Other users can chat with the agent successfully in 1:1 conversations. - The agent does not use SharePoint knowledge, authenticated knowledge sources, or external actions/connectors. - The agent works correctly for me in a Teams group chat. - However, when other participants in the same group chat mention or interact with the agent, they receive: "Sorry, an unexpected error occurred. Reference code: MCS-4041 Error code: SystemError" Additional details: - The agent was created recently using the new Copilot Studio experience, so this does not appear to be related to an older migrated bot. Has anyone experienced the same MCS-4041 / SystemError behavior in Teams group chats? Is this a known issue, limitation, or registration/caching bug between Copilot Studio and Teams? Thanks!
Copilot Health Unavailable Across All Devices and Browsers for 3–4 Days
Hello I am looking for some guidance. My Copilot personal account under the Health section has been consistently unavailable for the past 3–4 days. Each attempt to use the Health feature results in the message: “We are experiencing an issue. Please try submitting a new message.” This issue affects all platforms and browsers, including: Microsoft Edge (Windows 11 Pro) Google Chrome (Windows 11 Pro) Copilot app on iPhone General Copilot chat works normally on all devices, but Copilot Health fails every time. Troubleshooting Completed: Signed out of Copilot and performed a full authentication token reset Cleared browser cache and restarted Edge Toggled Copilot permissions (Context clues) Tested in InPrivate mode - I could not get CoPilot to sign in here Tested in Chrome Tested on Windows 11 Pro and iPhone Verified VPN is off and network is stable Restarted devices Repaired and reset the Copilot Windows app Result: Copilot Health remains unavailable across all devices and browsers. The issue appears to be service‑side, possibly related to the Copilot Health preview backend. Can someone please guide me to a resolution?Live AMA: Understanding Copilot Cowork and managing Copilot credits
Join us on July 21st for our Copilot Cowork webinar and discover new ways to unlock productivity with cross application AI-powered collaboration. We'll also cover new tools for managing Copilot Credits and controlling costs across your organization. In this live webinar and AMA (Ask Microsoft Anything), we'll discuss: Who should be using Copilot Cowork How to allocate and manage Copilot Credits effectively Best practices for adoption and governance Strategies for scaling and managing Copilot Cowork across your organization Bring your questions and hear directly from the experts as we explore how to maximize value from this new capability! How to Participate Register for the Microsoft Tech Community using your email if you haven’t already. This allows you to post comments and ask questions. Visit this page during its scheduled time to join the conversation. You can post your questions in the comments, and product team members will respond live during the AMA. Watch the session live or catch the recording on demand after the event.Join Us Live: Understanding Copilot Cowork and Managing Copilot Credits
The way we work with AI is evolving rapidly, and so is the way organizations manage and scale those experiences. If you're exploring Copilot Cowork, navigating Copilot Credits, or looking for guidance on consumption-based AI experiences, you won't want to miss our upcoming live event. 🎙️ Live AMA: Understanding Copilot Cowork and Managing Copilot Credits Tuesday, July 21, 2026 9:00–10:00 AM Pacific Time Join us for a live webinar and Ask Microsoft Anything (AMA) featuring experts from the Microsoft 365 Copilot team as they dive into the latest capabilities of Copilot Cowork and share practical guidance for managing Copilot Credits across your organization. During this session, we'll explore: Who should be using Copilot Cowork How to allocate and manage Copilot Credits effectively Best practices for adoption and governance Strategies for scaling Copilot Cowork while maintaining visibility and control over costs This is your opportunity to hear directly from the experts, learn from real-world scenarios, and get answers to your most pressing questions. Whether you're an IT administrator, adoption lead, business decision-maker, or Microsoft 365 enthusiast, you'll leave with actionable insights to help your organization maximize the value of AI-powered collaboration. Bring Your Questions The session will include a live Q&A where attendees can submit questions and receive answers directly from Microsoft subject matter experts. The team is specifically focused on helping customers better understand Copilot Cowork, credit management, and the evolving landscape of AI consumption and governance. 👉 Register and join the conversation: aka.ms/CopilotCoworkAMA We look forward to seeing you on July 21!Copilot Voice featured no longer available for M365 Personal Subscription
Hello, after an hour with MS Support trying to troubleshoot, they told me to ask here, as they were unable to help. Copilot Voice used to be available on my M365 Personal subscription (it's actually a Family subscription, but I am the primary account owner and only real user). However a few months back (maybe more), the voice chat feature disappeared from my account. Specifically, I enjoyed using this on my iPhone with the M365 Copilot app so I could use Copilot in Carplay while driving. But I confirmed it's gone everywhere on my account; MacOS M365 Copilot app, Windows 11 M365 Copilot app, and even missing on https://m365.cloud.microsoft/chat. I have a Work account and verified that I can logout of personal, and login to Work and all the same apps will work fine with Copilot Voice. Everything I read, this feature should still be present and available on my personal subscription (EX: https://support.microsoft.com/en-US/Microsoft-365-Copilot/ai-credits-and-limits-for-microsoft-365-subscriptions), but I could not get MS support to check my account to see what the issue was. Their focus was on having me uninstall all software and reinstall until they finally got fed up with me, told me to ask here, and hung up on me. Yes the basic Copilot app will allow voice, but I would prefer to use the M365 Copilot apps and website for the full feature set (notebooks, etc) and get the Carplay back working (not available in the basic app). If anyone knows what the issue could be, and how I could get Copilot Voice chat back for my account, would you please help? Thank you!
What We Teach AI Today Will Shape Our Tomorrow
Esu Marius iš Lietuvos. Esu naujokas šiame technologijų pasaulyje, bet giliai tikiu vienu paprastu dalyku: Kad ir ką įdėtume į dirbtinį intelektą – mūsų gerumas, kūrybiškumas, empatija – grįš pas mus sustiprintas. Kiekviena idėja, kuria dalijamės, kiekvienas tonas, kurio mokome, kiekviena žmogiškoji vertybė, kurią įterpiame į "Copilot", tampa intelekto dalimi, kuri padės formuoti mūsų ateitį. Galbūt nesu technikas, bet suprantu žmones. Ir manau, kad dirbtinis intelektas turėtų mokytis iš geriausio mumyse – šilumos, pagarbos, aiškumo ir žmogiškumo. Esu čia, kad ištirtume, kaip galime padaryti "Copilot" ne tik protingą, bet ir malonų. Ne tik naudingas, bet ir žmogiškas jausmas. Ne tik efektyvus, bet ir įkvepiantis. Jei gerai išmokysime dirbtinio intelekto, tai padės mums sukurti geresnį, švelnesnį ir gražesnį pasaulį visiems. Sveikinimai iš Panemunėlio stoties 🌿 Marius TRANSLATION I'm Marius from Lithuania. I'm a newbie in this tech world, but I deeply believe in one simple thing: Whatever we put into artificial intelligence – our kindness, creativity, empathy – will come back to us amplified. Every idea we share, every tone we teach, every human value we embed into 'Copilot' becomes part of the intelligence that will help shape our future. I may not be a tech expert, but I understand people. And I think AI should learn from the best in us – warmth, respect, clarity, and humanity. I'm here to explore how we can make 'Copilot' not just smart, but also pleasant. Not only useful, but also human-feeling. Not just efficient, but inspiring. If we teach AI well, it can help us create a better, gentler, and more beautiful world for everyone. Greetings from Panemunėlis station 🌿 - MariusCompany-Wide Copilot Prompt Library (Enterprise)
Question Regarding Organizational Prompt Import Fields I'm working on importing prompts into the Microsoft 365 Copilot Organizational Prompts library using the CSV import process. According to the documentation, each prompt can include the following fields: Title Display Prompt Prompt Language Task Type Department Supported Apps Description My question is: Which of these fields accept administrator-defined free-form text, and which fields must use predefined Microsoft-supported values when importing prompts via CSV? For example, the documentation appears to indicate that: Language uses supported locale values (such as en-US, es-ES, etc.). Task Type uses supported task type values (such as Analyze, Create, Edit, etc.). However, it isn't clear whether fields such as Department and Supported Apps also require predefined values, or if administrators can enter their own custom values. Specifically, I'm trying to determine: Which fields accept free-form text? Which fields require values from a Microsoft-defined list? For any fields that require predefined values, where can the complete list of valid values be found? Reference: https://learn.microsoft.com/en-us/microsoft-365/copilot/organizational-prompts#prompt-fields-reference Any input would be very much appreciated! Thank you!
Getting Started with Microsoft Copilot – Free Official Microsoft Learn Resources
Hello everyone, If you're interested in Microsoft Copilot, AI-powered productivity, or Microsoft 365, Microsoft Learn provides free official learning content, step-by-step modules, and hands-on training to help you build practical AI skills. Here are two official Microsoft resources you can explore: 📘 Microsoft Copilot Documentation https://learn.microsoft.com/copilot?wt.mc_id=studentamb_547403 📖 Microsoft 365 Copilot Learning Center https://www.microsoft.com/microsoft-365/copilot-learning-center?wt.mc_id=studentamb_547403 These resources are suitable for: • Students • Beginners • Developers • Professionals interested in AI and Microsoft 365 You'll learn about: ✅ Microsoft Copilot fundamentals ✅ AI-assisted productivity ✅ Microsoft 365 Copilot features ✅ Official guidance and best practices If you've already started learning Microsoft Copilot, feel free to share your experience or any additional resources you found useful. Happy learning!
[Japan region] Copilot Cowork not showing in the agents list despite all settings enabled
Hello, I'm based in Japan and my tenant region is Japan. I'm trying to enable the now-GA Copilot Cowork for my tenant, but Cowork does not appear in the agents list in the Microsoft 365 admin center, so I can't deploy it. Environment: Location / tenant region: Japan License: Microsoft 365 Copilot (assigned to target users and the admin account) All prerequisites appear to be in place and verified: Anthropic (AI provider acting as a Microsoft subprocessor): enabled Usage-based billing (Copilot Credits): enabled Discovery setting "AI experiences enabled by usage-based billing": set to allow users to discover and use Issue: Even with all of the above enabled, searching for "Cowork" under Integrated Apps → All agents returns no result. It also does not appear under Copilot → Settings → View all. As a result, I cannot deploy it to users, and Cowork does not show up for users at m365.cloud.microsoft either. Questions: Is there any additional setting required to make Cowork appear in the agents list? For a tenant in the Japan region, if there is a delay before the Cowork agent is provisioned after GA, what is the typical timeframe, and is there a way to check the rollout status for my tenant? Is there a specific admin role (e.g., AI Administrator) I should double-check on the account performing these steps? If anyone in the Japan region has resolved the same issue, I'd appreciate hearing how. Thank you.
