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LakGautam26
Copper Contributor
Joined Aug 02, 2021
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Teams Upgrade UI
Hello, I was recently trying to onboard a client to the Operator Connect program where I encountered an unusual behaviour in the Teams Admin Centre. When we were checking for the Teams Upgrade setting to determine the Coexistence mode, it displayed as follows: Is this normal or something has changed? Would it be possible to revert back to the earlier UI? What does this suggest? Are there any other methods to check the coexistance mode? Thank you for your help, Regards, Gautam LakshmiratanRe: Break in Business Hours- Auto Attendant in Teams
Hi, @ThreseSolimeno and StevenC365, my question is from this specific link, how can one set different incoming call-handling options and greetings for after-hours, when there is a single option to input the Greeting Window? https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant#:~:text=Business%20hours%20can%20be%20set%20with%20breaks%20in%20time%20during%20the%20day%2C%20and%20all%20of%20the%20hours%20that%20are%20not%20set%20as%20business%20hours%20are%20considered%20after-hours.%20You%20can%20set%20different%20incoming%20call-handling%20options%20and%20greetings%20for%20after-hours.Break in Business Hours- Auto Attendant in Teams
Hello All, I was configuring an Auto Attendant flow were under the business hours section, I need to show a break for lunch. My question is, would it be possible for having a different greeting message to be played during this period which is different from the after-hours call flow? I thought this would be an ideal forum to seek guidance here or understand best practices to follow. Thanks, Gautam Lakshmiratan
