Microsoft 365 Champion community call | September 2025 | AM
Join our next community call on September 23, 2025, to learn more about how to leverage Viva Engage for Microsoft 365 Copilot adoption. Host: Tiffany Lee Guest: James Tyer, Sowmya Gogineni Moderator: Jessie Hwang 📢 NOTE: our community call format has changed to using Teams webinars to enable more dynamic discussions! Join link is still the same but you must register to be able to join the call when it starts: https://aka.ms/M365ChampionCallAM ⏰ 🗨️ Each call includes an open Q&A discussion section, where you'll have a chance to ask your questions about Microsoft 365. 👋 Join the Microsoft 365 Champion program today! Champions combine technical acumen with people skills to drive meaningful change. Our community calls are open to everyone but only Champions have access to the presentation resources (access link in the initial welcome email and in the monthly newsletters). Join now: https://aka.ms/M365Champions.
Guest accounts and groupchats
Hello everyone, I recently received a support request regarding adding a person with a guest account to a group chat. Unfortunately, Teams refused to add that account. Copilot explained that this is due to the restrictions guest accounts have when it comes to communicating within the tenant they are invited to. Apparently—and this is what I’d love for you to verify—guests are only able to communicate within channels (e.g., threads in a channel) and in 1:1 chats. After we deleted the guest account, we were able to add that person to the group chat. Are the following informations correct? Guest user in tenant: Added as a guest in your tenant’s Azure Active Directory Access: Teams channels, files, meetings Restriction: No regular group chats outside of Teams channels External user (federation): Remains in their own tenant, connected to yours through federation Access: Chats and calls like regular Teams users Advantage: Can be added to regular group chats Thank you for your help. Best HishamHow are you keeping your associates up to date on Microsoft changes? HELP
I’m looking for ideas or best practices from other organizations on how you're keeping associates up to date with the constant changes across Microsoft 365 especially in Teams, Outlook, SharePoint, Planner, Visio, and Copilot. With so many updates rolling out daily from the roadmap and message center, it’s a challenge to make sure users are aware of new features and understand how to use them in our environment. Do you have an intake process for all changes or just some? Do you vet all changes? Do you have a self-service model? Do you have a centralized communication or training strategy? Are you using internal champions, newsletters, Viva tools, or other methods? How do you make updates engaging and easy to understand? Any tips for turning roadmap and Message Center updates into actionable guidance? Thanks in advance for sharing what’s working for you!Upcoming September 2025 Microsoft 365 Champion Community Call
Join our next community call on September 23, 2025, to learn more about how to leverage Viva Engage for Microsoft 365 Copilot adoption. Our community calls are in the Teams webinar format, which means you must register to ensure you will be able to join the call when it starts. An on-demand recording will still be available on our Driving Adoption > Events pages, as well as on our Microsoft Community Learning YouTube channel. The calls will still start at 5 minutes past the hour for both sessions (at 8:05 AM and 5:05 PM PT), and it will still end at the top of the hour (9:00 AM and 6:00 PM PT, respectively). The registration links for both sessions are below. Once you register, you will receive an email confirmation and calendar invite with the event join link. https://aka.ms/M365ChampionCallAM https://aka.ms/M365ChampionCallPM Since our calls are open to everyone, you must be a member of the Microsoft 365 Champion Program in order to access the presentation materials - the access link is in the initial welcome email and the monthly newsletter emails sent the week before the community calls. If you have not yet joined our Champion community, sign up here to get access to the monthly newsletters, calendar invites, and program assets (e.g., the presentations).M365 Copilot Prompt-a-thon: A Hands-On Event for Government Innovators
Ready to supercharge your workflow with AI? Join us for Power Your AI Transformation with Microsoft Cloud — a dynamic, hands-on workshop designed exclusively for government professionals! Discover how to harness the power of Copilot in Microsoft 365 GCC to tackle real-world mission scenarios, boost productivity, and collaborate with experts and peers.Alternatives to Viva Goals?
Viva Goals being retired wasn't good news. It put many of us in the community in a pretty tough spot. There is less than a year to find a new OKR software and migrate. We really liked Viva Goals because our team could use it inside Microsoft Teams. Some of the alternatives we are considering switching to are: Teamflect WorkBoard Perdoo All three of these have great Microsoft Teams integration and solid OKR features. We are also considering other alternatives such as Profit Co and Lattice. Any opinions on or experience with these tools?
New to teams: Are multiple outgoing sales lines possible?
Hey everyone! I am the sys admin of my small law firm, and we officially switch to Teams and Microsoft as a phone provider on September 15th. Currently we use 3cx as our PBX and Callcentric as our provider. Most everything is already set up, and waiting for the port. I already have a reception and incoming sales queue set up with a main auto attendant, basically cloning what we have now. We are noticing that our main phone line is being marked as spam when we call out, likely due to it being our main line and our sales dept is going gangbusters. It was suggested we buy multiple sales lines and switch the number our salesperson is dialing from every so often. What I am wondering is: If we purchase a handful of these numbers, is there an easy way to switch what the outgoing number of our salesperson/sales team/sales queue is showing on outgoing calls and is there a way to have incoming calls from each of those numbers funnel into our incoming sales queue, which is often populated with at least two people? For reference, we will no longer be using 3cx after the 15th so everything is under MS's roof. I also asked copilot hoping it would have some insight, but Im not entirely sure if it understood my situation. Any help is appreciated.Loop governance, lifecycle, manageability for IT Admins – Nov 2024
Dive into our latest update on Loop governance, lifecycle, and manageability tailored just IT admins! Discover how Loop's seamless integration with Microsoft 365 can transform your team's productivity with real-time co-authoring, versatile components, and enhanced security features. From Copilot Pages to comprehensive manageability roadmap items, this blog has everything you need to confidently pilot and fully enable Loop in your organization.
Introducing the new "Control" feature in Teams Meetings
🔥🔥🔥 Exciting Update in Microsoft Teams Meetings! Introducing the new "Control" feature, allowing meeting organizers to effortlessly manage meeting options and settings that impact participants. With this button, you can enable features like Lobby access, Screen Sharing, Chat, Mute Audio, Camera, and more. This feature is designed to be a significant time-saver for organizers, streamlining the meeting management process effectively.Introducing the new "Control" feature in Teams Meetings
🔥🔥🔥 Exciting Update in Microsoft Teams Meetings! Introducing the new "Control" feature, allowing meeting organizers to effortlessly manage meeting options and settings that impact participants. With this button, you can enable features like Lobby access, Screen Sharing, Chat, Mute Audio, Camera, and more. This feature is designed to be a significant time-saver for organizers, streamlining the meeting management process effectively.
