Automatic Removal of the Email Address from the Post

[Sergei Baklan]

If people share email address we may assume they understand what they do. If we give an option to contact via Twitter, LinkedIn, etc, why shall we drop email ?

[A1]

Hello  @Sergei Baklan

Unfortunately, new Members think they are writing to Microsoft and sharing an address to get help - not knowing that this is very dangerous and not appropriate in a public Forum.

I also want to add that this is not in accordance with the MTC Code - I think that the automatic warning 

is a good idea!

But the automatic removal of email addresses is already questionable. 

[Allen]

Thanks for highlighting, our content filters are supposed to remove email addresses so I will look into this.

Allen

[Allen]

This has now been fixed for everyone except employees and admins. 

[A1]

@Allen

Does this mean that in the content of the post I will not be able to enter the e-mail address?

Will this address also be reserved? 

MicrosoftTechCommunity@us.khoros
How will it work?

[Allen]

@A1 

I am not sure what you mean about the address (which btw is actually MicrosoftTechCommunity@us.khoros-mail.com ) but yes anyone who enters an email address will have it replaced with "Email Removed for Privacy" when they try to post it.

Allen

[A1]

Interesting now I will try to enter this address I will see if it will be deleted.

Email address removed
it looks like it doesn't work!

[A1]

@Allen

Sorry works, but in the process of writing there is no message?

[Allen]

@A1 

No I have to options to stop the post being created with some generic message about some content not being permitted (i.e. it doesn't tell you what you did wrong) or to replace it with some text which is what i did.

Its a slightly better user experience.

[A1]

Since this works well – then maybe you can automatically remove phone numbers that impersonate technical support – that would be great – Moderators would have fewer problems and the MTC Community would be more secure.

[Allen]

We actually already do but its a constant battle because, well think of how many ways you can write a phone number down and then try to make a universal regex for it is very hard.

As more users flag them as spam the spam engine eventually catches them but yeah I hear you.

[Reza_Ameri]

Hi Allen,

Thank you for the update and the fix.