Recent Discussions
Removing graphics performance overlay
Hi, all: My machine has what appears to be a video card performance overlay in the upper right hand corner. It looks like this: Problem is, I can't figure out how to remove it. I don't know if it's a Microsoft overlay, an NVIDIA overlay or what it is -- all I know is it's interfering with the top right of all my applications and it's driving me crazy. Any ideas? Thank you in advance!
User profile
It used to be possible to click on a user's icon and find out a little bit about them, including their profile, if they wrote one. Now, the only profile I can see is my own, and I can only see that when I'm logged in. What good is a profile if only the user can see it? Maybe I'm missing a setting someplace. John
Help with "transfer your files and settings to new PC"
We just got a new Windows 11 PC and we want to transfer the files and settings from a Windows 10 PC. I didn't notice that upon setup of the new PC I had to select the fact that I wanted to transfer files and settings before actually tried to make the transfer from the backup app. So now when I select "transfer to new PC" it gives me the name of the old computer and tells me to enter that into the new computer. However, I can't see how or where to enter it. It seems like I might need to start the setup process again on the new computer and enter the fact that I was going to transfer files to that computer. How can I do that?
Issues Testing Azure Stack HCI on Hyper-V (Single Node) – Onboarding and Azure Arc Integration
i am currently testing azure stack hci in our company environment. i have downloaded the latest version of azure stack hci and deployed it on a single-node hyper-v vm setup for evaluation. while i can access the local azure stack hci portal, i am facing several issues when trying to onboard the host into the azure portal. challenges i am facing: i am running azure stack hci on hyper-v manager with only one node (lab environment). could this be a limitation for azure portal onboarding? even though i downloaded the latest azure stack hci build, the local portal shows the host as "not eligible." i am not sure why this is happening. i tried to push two simple vms to azure arc/local using scripts, but i received an error that hyper-v components are not running, even though hyper-v is active. i also ran into an issue with windows admin center because my subscription is not pay-as-you-go. is this a blocker for testing scenarios? my questions: is it possible to push vms into azure arc (or manage them locally) in this single-node hyper-v test environment? can this be done using infrastructure as code with terraform and powershell, even without the original azure stack hci hardware? what are the best practices for testing azure stack hci in a lab or non-production setup without purchasing physical nodes? any guidance, examples, or workarounds would be greatly appreciated. our company is exploring azure hci, but we want to validate the setup in a lab before considering hardware purchases.
win 11 24H2 network credentials
I would like to connect my home machine and my laptop so i can share files. The PC is connected to router by ethernet and the laptop is using WIFI. I receive the notification that i have to enter network credentials to accomplish this. I have posed the question about credentials on the web (chrome) only to find out that all the information provided doesn't apply to my version of Win 11 (outdated). Is it possible to connect the two? would save me time as i am now using a thumb drive or One Drive to transfer files. i am sensing the network credential issue only applies to WIFI from what I have read so far. I am self-taught in computer operations, only learning what I need to solve an issue. I would appreciate any help on this issue. Thanks, John
Need to create .pst file from Outlook 2010
Outlook 2010 Old computer has Windows 10 and Office 2016 and Outlook 2010 On 9-7-25 Outlook would no longer send or receive emails. I cannot print emails but I can read them and view any attachments and see all my “Contacts”. I tried to back up the “.pst” file to “Import” it into the new 2024 Outlook. When I select “Open” and “Import” the screen states “Not Implemented”. In reading queries in Google I found this was a problem experienced by many users. I have also run the repair function (scanpst.exe.) for Outlook 2010 on the old computer. It found errors and made the repair. After restarting the old computer I am still unable to back up the “.pst” file. There is 17 GB still free on the old “C” drive. I have built a new computer and downloaded and installed Window 11 Home. I have installed 2024 Office Home and Business which has Word, Excel, Power Point and Outlook. (Perpetual License) My old version of Outlook 2010 and activation key was destroyed with my household contents in a flood from hurricane Debby last year. Can MS provide a version and key for a newer Outlook that I can download\install so that I can backup the “.pst” file from the old computer or any other possible solution? I will only need use of it to make the “.pst” file for emails and contacts for the new Outlook 2024.
Content Not Published
Sometimes I get a Content Not Published error so I can't publish my post, and I can't tell why. Content Not Published Your post contains invalid HTML. Remove the following invalid tags before publishing: a, a (data-bi-type), div, li-image, li-table, li-tcols, li-td, li-tsection Most recently, it appeared when I tried to edit spoiler titles where I had two images inside two spoilers (same as you see here), after I had already published the post. I was trying to edit the post. But it would not take it the second time around. I think it has something to do with elements used by the rich text editor. I made the changes by deleting both spoilers and both images, saving the post, refreshing, editing again, adding the spoilers and images back in and saving again. It's very annoying and frustrating like that. It's not a validation error, like when you add a link and it complains about it. It says the post contains invalid HTML.Is it possible to request deletion of an old account?
I have an old tech community profile out there that was associated with a previous employer’s email address, and I’d like to have that profile deleted. Obviously I no longer have access to the email address the profile is linked to, so I can’t sign in and delete it myself. Is it possible to submit a request with the profile URL and the email address it was tied to and have someone on the Microsoft side process that deletion?Switching Tenants/Profiles in Office for the Mac
I have accounts in multiple M365 tenants. I use a Mac. When I edit a document, I need to make sure the edits are occurring from the account in the correct tenant. I cannot figure out how to change my active account in Word (or other Office applications) so it is from a specific tenant. How do I do this? I know how to do it on a PC, and it works perfectly. I NEED that same functionality on the Mac.
Post submitted on Sept 27 — still not publicly visible
Hello, I posted a technical escalation thread regarding AX200 BSODs and Phone Link instability on September 27. My profile shows 1 post: [https://techcommunity.microsoft.com/users/francof/3208285](https://techcommunity.microsoft.com/users/francof/3208285) However, the post is not accessible publicly and doesn’t appear in search or category listings. Could you please verify if it was flagged or held in moderation? Thanks and apologize for pressure. Francocopy address book
I need to copy all the email addresses in my "Outlook Address Book" into an Exce; spreadsheet. I can "open" my address book in Outlook and see all the entries. I can high-light them all. But Ctrl-C refuses to "copy" them. Or is it Ctrl-V in Excel that refuses to paste them ? Outlook does "seem to" have an "Export" routine, but that only pastes the first fifty and the last item ! VERY strange . . .
Retrieving Entra ID email address from macOS devices in system context
Dear Team, We are working on retrieving email address of the user joined to Entra ID from Entra-joined macOS devices, specifically while running in a system context. The sudo dscl . -read /Users/$(whoami) RecordName command give the local user name whose password is synced with the entra ID. We would greatly appreciate guidance on how to retrieve the Entra ID joined user’s email address in a system context from Entra Joined mac devices, especially from those with prior experience in this area. Thank you for your support.I would like to request the assistance in publishing a blog which I have submitted!
I would like to request the assistance in publishing a blog I submitted titled "Teams Phone Extensibility: Bridging Microsoft Teams with Contact Center Platforms" on 17th June 2025. The blog is currently marked as awaiting review. Blog Link : Teams Phone Extensibility: Bridging Microsoft Teams with Contact Center Platforms | Microsoft Community HubHow to Get Microsoft Teams Phone Service Refund - Support System Completely Broken
I need help getting a refund from Microsoft for the Teams Phone service that has not been provided for 6 weeks. What Happened: Paid for Teams Phone - Domestic Calling 6 weeks ago Cannot activate due to Microsoft's broken domain verification process Multiple support agents across different teams - all incompetent Microsoft admits their phone services are "not operational" with no ETA Current Situation: Agent took ownership of refund request days ago Complete radio silence since claiming it was "escalated" Still being charged for a service I cannot use due to Microsoft's own system failures What I Need: How to actually get a refund processed from Microsoft? Escalation contacts for refund issues? Anyone successfully gotten refunds for unusable Microsoft services? Business Impact: As a small business CEO, I've wasted 6 weeks and lost revenue dealing with Microsoft's dysfunction. I no longer want their service - I just want my money back. Has anyone dealt with similar Microsoft refund issues? How did you get it resolved? Any guidance appreciated - their support system is completely broken.Teams Phone Domain Verification - Weeks of Delays Despite Providing All Required Documents
I'm a small business CEO in Germany, trying to verify my domain for Microsoft Teams Phone. I've been stuck in verification for WEEKS despite providing all required documentation multiple times. Documents Provided: Official Namecheap Order Summary (domain purchase receipt from August 2025) Official domain ownership transfer confirmation to my company SPONTANEUS UG All information requested: domain name, owner, registration date, duration, registrar The Problem: Microsoft support repeatedly rejects these standard domain registration documents, asking for the same information. The requirements keep changing mid-process, and when I request escalation to a supervisor, the requests are ignored. Business Impact: I've paid for Teams Phone, but I'm unable to activate it. This is preventing me from making business calls to prospects - directly impacting my ability to generate revenue. What I Need: Someone at Microsoft who can actually read standard domain registration receipts Escalation beyond the current support agent, who keeps copy-pasting the same responses Teams Phone activation so I can run my business Has anyone experienced similar domain verification issues with Microsoft Teams Phone? How did you get it resolved? Any guidance on proper escalation channels would be greatly appreciated. This shouldn't take weeks when I have all the proper documentation from a major registrar like Namecheap.Forum site often slow to load and responses don't "take"
Not always, but often enough to be aggravating, the Tech Community forum doesn't always load or takes an inordinate length of time to open a page. That issue occurred a couple of times today. In addition, I responded to a user post with a rather detailed answer this morning. My response seemed to "take" as there was no error message saying it did not post, yet when I checked back a couple hours later to see if the user responded, my detailed response was nowhere to be seen. I re-typed my detail response again and it appeared to "take" but again when I checked back a couple hours later, my second attempt at responding was nowhere to be seen. What's going on with the site? John
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