DPM 2022 crashes at the recovery tab

Copper Contributor

On a DPM 2022 server (version 10.22.197.0), anytime I hit the recovery tab, the console crashes. When checking the event log, I see the following in the application log below. Any suggestions? 

Event ID 999, Source MSDPM

An unexpected error caused a failure for process 'mmc'. Restart the DPM process 'mmc'.

Problem Details:
<FatalServiceError><__System><ID>19</ID><Seq>0</Seq><TimeCreated>5/9/2024 6:51:27 PM</TimeCreated><Source>DpmThreadPool.cs</Source><Line>169</Line><HasError>True</HasError></__System><ExceptionType>InvalidOperationException</ExceptionType><ExceptionMessage>Full path can only be retrieved when a TreeNode has been added to a TreeView. This TreeNode has not been added to a TreeView.</ExceptionMessage><ExceptionDetails>System.InvalidOperationException: Full path can only be retrieved when a TreeNode has been added to a TreeView. This TreeNode has not been added to a TreeView.
at System.Windows.Forms.TreeNode.get_FullPath()
at Microsoft.Internal.EnterpriseStorage.Dls.UI.RecoveryPage.RecoveryTreeNodeFactory.GetDatasourceNode(TreeNode parentNode, Datasource dataSource, RecoverySource recoverySource, String&amp; nodeName)
at Microsoft.Internal.EnterpriseStorage.Dls.UI.RecoveryPage.RecoveryTreeNodeFactory.AddDataSource(TreeView treeView, TreeNode parentNode, Datasource dataSource, IList`1 recoverySources, String nodeName, TreeNodeType treeNodeType, IList`1 recoverySourcesToBeRemoved)
at Microsoft.Internal.EnterpriseStorage.Dls.UI.RecoveryPage.RecoveryTreeNodeFactory.AddExternalDpmMedia(TreeView treeView, TreeNode externalDpmMediaNode, Datasource dataSource, IList`1 recoverySources, TreeNodeType treeNodeType, String nodeName, IList`1 recoverySourcesToBeRemoved)
at Microsoft.Internal.EnterpriseStorage.Dls.UI.RecoveryPage.RecoveryBrowseTab.RefreshExternalDatasourceNode(TreeNode productionServerNode, Datasource datasource, IList`1 recoverySourcesToBeRemoved)
at Microsoft.Internal.EnterpriseStorage.Dls.UI.RecoveryPage.RecoveryBrowseTab.ShowExternalDpmMediaNodes(SortedDictionary`2 domainNameProductionServerList, TreeNode dataOnExternalDpmMedia)
at Microsoft.Internal.EnterpriseStorage.Dls.UI.RecoveryPage.RecoveryBrowseTab.UpdateDataOnExternalDpmMedia(TreeNode dataOnExternalDpmMedia)
at Microsoft.Internal.EnterpriseStorage.Dls.UI.RecoveryPage.RecoveryBrowseTab.RenderTreeView(Boolean firstTime)
at Microsoft.Internal.EnterpriseStorage.Dls.UI.RecoveryPage.RecoveryBrowseTab.RenderView()
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message&amp; m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)</ExceptionDetails></FatalServiceError>


Event ID 1001, Source Windows Error Reporting

Fault bucket 1296597219643049061, type 5
Event Name: DPMException
Response: Not available
Cab Id: 0

Problem signature:
P1: mmc
P2: 10.22.197.0
P3: mmc.exe
P4: 10.0.20348.1
P5: System.InvalidOperationException
P6: System.Windows.Forms.TreeNode.get_FullPath
P7: 79A23587
P8:
P9:
P10:

 

-Lance

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