SharePoint Connection "Allow Button" Disabled

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Some of my users are having a problem accessing one of our SharePoint forms built with PowerApps as it asks them to "Allow" the SharePoint connection to PowerApps, only the "Allow" button is disabled.  The "Allow" button while using SharePoint constantly popping up is kind of an issue in itself, but the fact that it is disabled for some users completely locking them out from using the form is a big problem.  Any insight into this issue or what could be causing it would be great.

2 Replies
I haven't seen this before but maybe check the following:
- do the users have a PowerApps licence through O365 or P1/2
- does the user have access to the SharePoint site and the list you are using
- if the user tries to create there own PowerApp, can they create a connection
- Do you have environment policies that block the SharePoint connector

- do the users have a PowerApps licence through O365 or P1/2

PowerApps for Office 365 licensing


- does the user have access to the SharePoint site and the list you are using

User has Edit rights to the list


- if the user tries to create there own PowerApp, can they create a connection

Our users tend to be very non-technical and would probably tell me to get lost if I asked them to make a PowerApp


- Do you have environment policies that block the SharePoint connector

We do not, and most users with the same permissions are not having the same issue