Jan 05 2021 08:58 AM
I am creating an automated flow to create a case in Salesforce when a new list item is created in SPO.
Are there any resources available to show me the steps? My challenge lie with the fields that I need to send over from the list to the saleforce case.
Thank you
Jan 07 2021 04:19 PM
Hi @ALDINA3003,
I don't see any "case" actions in Power Automate for Salesforce. If Salesforce has Rest API support you could use custom HTTP actions.
I hope this helps.
Norm
Jan 12 2021 11:32 AM
Thanks! @stormin_30
Any reference materials you know that I can use?
I was thinking this template would do it
Jan 13 2021 05:31 AM
Hi @ALDINA3003,
If a "record" is the same as a "case" is Salesforce then the template is definitely worth looking into.
Here is the Salesforce Power Automate documentation: Salesforce - Connectors | Microsoft Docs
The HTTP rest API documentation would come from Salesforce. I would check-in with the Power Automate Community. I suspect more people there have experience with what you are trying to achieve.
I hope this helps.
Norm