Nov 21 2019 06:50 PM
When i create rules in office 365 outlook, it promote the error“the operation failed because of a registry or installation problem. restart outlook and try again. If problem persists, reinstall.”
1. The outlook version is 1905
2. I have already installed theoutlook twice
3. I haven't installed KB4461506
4. OWA can create the rules
Can someone help on this case? thanks a lot
Nov 22 2019 04:08 AM
Hello @LI_Thirty
Could you provide me with a screenshot from Outlook in the following place
File > Office Account
There we should be able to verify what version and build you are using with Office ProPlus at the moment
Kind Regards
Oliwer Sjöberg
Dec 02 2019 06:28 PM
Solution@oliwer_sundgren thanks, i have solved this problem:Win+R, then type outlook.exe /cleanrules
Dec 02 2019 06:28 PM
Solution@oliwer_sundgren thanks, i have solved this problem:Win+R, then type outlook.exe /cleanrules