Teams status not changing from Active

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New Contributor

Hi there,

 

I've recently started using a Yealink MP56 Business Smart Phone and signed in there with my Microsoft account using MS Teams to make calls. I am signed into Teams on the desk phone and also on my computer. However, the issue is that now my Teams' status does not change from Active to Away automatically. This becomes a problem as I'll have people trying to make contact assuming I'm available when in fact away from my desk.

 

Prior to using the MS Teams phone my status would change whenever idle for a certain period or locking Windows as one would expect.

 

Is there anyway around this? or is the only solution now to have to manually change my status each time?

 

Thanks,

Adam

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