Forum Discussion
adammicrosoft
Nov 17, 2021Copper Contributor
Teams status not changing from Active
Hi there, I've recently started using a Yealink MP56 Business Smart Phone and signed in there with my Microsoft account using MS Teams to make calls. I am signed into Teams on the desk phone and ...
JoshCatone
Jun 22, 2022Copper Contributor
adammicrosoft Any updates on this? the status light takes a very long time to update on the phone itself. The computer app is fine. Its the phone icon themselves. I hope they have a fix soon!
youthinkityoudoit
Jun 22, 2022Brass Contributor
@joshcatone adammicrosoft I would love to know if there is an update as well. I have a support ticket in with Microsoft ATM. They came back with literally 10 things for me to do on the phone. Which is confusing since according to Yealink, this is a know Microsoft problem. I do not understand why I need to jump through fire to prove my experience with every user in my company, that has a Yealink MP56. Does anyone know if the Poly Teams phones have this issue?
- krhodesctAug 30, 2022Copper Contributor
youthinkityoudoit Yes, we have the same issue with Poly CCX500 Teams phones