Feb 22 2024 03:54 AM - edited Feb 22 2024 03:55 AM
I'm an owner of a Team which we've been actively using in the MS Teams desktop app for over a year - channels, files, chat etc. We encountered a problem when trying to create a new shared channel in the Team, and in trying to troubleshoot this, I noticed that it's not listed in the Teams admin centre. It's listed as a group in the 365 admin centre, but the 'Teams status' column is blank. If I edit the 365 group it says "Would you like to add Microsoft Teams to this group?". When I click 'Add Teams' it tells me it's unable to do so.
I'm completely mystified. How can it 'not' be a Team if we're using it in the Teams app?
Feb 22 2024 07:42 AM
@LynnProspect Hello,
Grab the team guid and browse to
https://admin.teams.microsoft.com/teams/manage/[guid]
Does it load?
Feb 22 2024 07:45 AM
Feb 22 2024 07:56 AM
@LynnProspect What about Get-Team using the Teams PowerShell module?
Feb 22 2024 08:30 AM
Feb 22 2024 12:48 PM
@LynnProspect To check if it is present using different methods
I am not sure yet but It seems the team lost its link to the group, maybe the best choice in this case would be to open a support case so Microsft can fix it on the backend
Feb 27 2024 07:43 AM
@LynnProspect Hello, I'm wondering if you contacted support or could finally see this team in TAC
Feb 27 2024 07:49 AM