SOLVED

Does Teams Sync with Outlook Contacts?

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Frequent Contributor

Hi

 

Should the Teams clients pull in automatically the contacts from a users Outlook desktop app?

 

Thanks

3 Replies
Best Response confirmed by ThereseSolimeno (Microsoft)

Hi,

 

I have the same issue on one of my customer, the outlook contacts are not sync in Taems contacts.

To solve this issue, I have used the PS cli "Invoke-CsUcsRollback".

 

Invoke-CsUcsRollback (SkypeForBusiness) | Microsoft Docs

 

Regards

Hi @Pn1995 

Steps are simple:
1- Go to outlook.

2- Click on Address book in the Home bar.
3- Click the first contact.
4- Click on the Shift + down arrow to select all contacts.
5- Click on File.

6- Select Add to contacts.
7- Confirm the steps above by clicking on outlook contacts to make sure if all contacts were synced. 
8- Open Teams and see the Calls/ Contacts list (it might take some time to sync).
DONE, hope this solves your issue.