Jul 15 2020 07:34 AM
Jul 15 2020 07:55 AMSolution
Sep 17 2020 07:11 AM
I have the same issue on one of my customer, the outlook contacts are not sync in Taems contacts.
To solve this issue, I have used the PS cli "Invoke-CsUcsRollback".
Jan 25 2021 12:54 AM
Steps are simple:
1- Go to outlook.
2- Click on Address book in the Home bar.
3- Click the first contact.
4- Click on the Shift + down arrow to select all contacts.
5- Click on File.
6- Select Add to contacts.
7- Confirm the steps above by clicking on outlook contacts to make sure if all contacts were synced.
8- Open Teams and see the Calls/ Contacts list (it might take some time to sync).
DONE, hope this solves your issue.
Mar 24 2021 07:40 PM
We continue to have issues with Teams not synchronizing with our contact in Outlook. We have been told by Microsoft support that this function is not available. This is a major shortcoming in the coordination between Office 365 applications and we need to understand when Microsoft is going to correct this lack of connectivity. We were never told that this would be the situation when being sold the phone system and in fact we were told the opposite. This condition is worse on the mobile application. Would appreciate a response from Microsoft with some understanding of getting this issue on the roadmap.
Mar 24 2021 07:56 PM
Mar 24 2021 08:01 PM
Mar 24 2021 08:30 PM
May 11 2021 04:41 AM
@Carl_Aegis I just tested this by adding contact in Outlook and it straight away showed up in 'Teams' contact list. however, the other way around is not possible. I added a contact in Teams and it did not show up in my outlook contacts. This actually makes sense as per the MS Teams architecture.
Jun 10 2021 07:13 AM
For all who will listen, after a 6 month long case with 365 support I finally have a fix to the Outlook/Teams contact sync problem!!! you have to put Teams into 'Public Preview' mode.
First follow link below to make the option available on the teams app:
Wait a bit for the policy to propagate to the clients then turn the setting on in the app
Close teams and reopen. Then BOOM!! All contacts will start to sync
Dec 29 2021 08:52 AM
Dec 29 2021 08:24 PM
@Carl_Aegis - just want to note that after some time and effort my TEAMS account is now properly synchronized with Outlook contacts. To achieve this I needed to turn on "PUBLIC PREVIEW" that is accessed by clicking the three ellipsis beside your login image or initials (upper right corner), selecting ABOUT/PUBLIC PREVIEW.