Forum Discussion
Does Teams Sync with Outlook Contacts?
Hi Pn1995
Steps are simple:
1- Go to outlook.
2- Click on Address book in the Home bar.
3- Click the first contact.
4- Click on the Shift + down arrow to select all contacts.
5- Click on File.
6- Select Add to contacts.
7- Confirm the steps above by clicking on outlook contacts to make sure if all contacts were synced.
8- Open Teams and see the Calls/ Contacts list (it might take some time to sync).
DONE, hope this solves your issue.
- MarcoGiordanoMay 25, 2021Copper Contributor
I'm confused. The question is about adding contacts from outlook to teams. when in outlook, home tab and address book with all the contacts highlighted the option to ADD Contacts is not available. What am i missing?
- pbarnettJun 10, 2021Copper Contributor
For all who will listen, after a 6 month long case with 365 support I finally have a fix to the Outlook/Teams contact sync problem!!! you have to put Teams into 'Public Preview' mode.
First follow link below to make the option available on the teams app:
https://docs.microsoft.com/en-us/microsoftteams/public-preview-doc-updates
Wait a bit for the policy to propagate to the clients then turn the setting on in the app
Close teams and reopen. Then BOOM!! All contacts will start to sync
- Roberto_RiveraJun 15, 2021Copper Contributor
pbarnett Thanks, I followed the steps, but my contacts still aren't syncing; how long does it take to start syncing contacts in the teams app?
- PaulSaxelbyApr 05, 2024Copper Contributor
Surely this is a copy not a sync?