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Does Teams Sync with Outlook Contacts?
Hi Should the Teams clients pull in automatically the contacts from a users Outlook desktop app? Thanks
I did not migrate from Skype for Business to Teams. My contacts finally began synching when I made sure the BusinessTelephone field is populated AND the FileAs field is populated... Something that doesn't happen when data is synced via integrated apps or via import.
I worked with Microsoft support for 100 days on this... They had no way to replicate my issue and were surprised by my solution... But my 7800 external contacts are now in Teams.
I worked with Microsoft support for 100 days on this... They had no way to replicate my issue and were surprised by my solution... But my 7800 external contacts are now in Teams.
All of my contacts have both business phone numbers and FileAs information completed. They do not synch.
Carl_Aegis - just want to note that after some time and effort my TEAMS account is now properly synchronized with Outlook contacts. To achieve this I needed to turn on "PUBLIC PREVIEW" that is accessed by clicking the three ellipsis beside your login image or initials (upper right corner), selecting ABOUT/PUBLIC PREVIEW.
Carl_Aegis - just an update...the synchronization between Teams and Outlook has started to fail again. I have a support ticket through my IT consultant to Microsoft to see what the issue is again. Do not understand how this can continue to happen with these platforms.
- Carl_Aegis Have you turned on the "New Outlook" on the Outlook desktop (MacOS)?
Once I did that and the sync between Teams and Outlook was bugged, so I switched back and it worked properly again.
- Then I would move them all to another contact folder wait 24 hours and move them back.
Microsoft really needs to fix this.
I ended up using a third party phone solution
