Forum Discussion
Does Teams Sync with Outlook Contacts?
I'm confused. The question is about adding contacts from outlook to teams. when in outlook, home tab and address book with all the contacts highlighted the option to ADD Contacts is not available. What am i missing?
For all who will listen, after a 6 month long case with 365 support I finally have a fix to the Outlook/Teams contact sync problem!!! you have to put Teams into 'Public Preview' mode.
First follow link below to make the option available on the teams app:
https://urldefense.proofpoint.com/v2/url?u=https-3A__docs.microsoft.com_en-2Dus_microsoftteams_public-2Dpreview-2Ddoc-2Dupdates&d=DwMGaQ&c=rMypsi2XMCFofe1ap9ofEUX5gM1yzrrx-U6jWPgwRl8&r=3tTVQrzOrrKx5QiBggYtUOXxmVXmEl_ZqMy6mxisxys&m=3CnR06mwHKWmz_w7YFNofNYI2Z4ImEbqnJsMT7ViWHE&s=gB7lXr3TLaArn0-2ZFB-wR5ul5H9Y3zkBVp6D1OtR38&e=
Wait a bit for the policy to propagate to the clients then turn the setting on in the app
Close teams and reopen. Then BOOM!! All contacts will start to sync
pbarnett I do not have the options available that you mention above. Do you have any suggestions?
- From what we see, when the mailbox is still on-prem, the local contacts sync doesn't work. After I move the mailbox to the cloud it works. Does someone know that's the only way or do we have some workaround about it?
Cheers, Dima - Thank you! This was driving us crazy and that worked perfectly
pbarnett Thanks, I followed the steps, but my contacts still aren't syncing; how long does it take to start syncing contacts in the teams app?
Roberto_Rivera It was pretty instant for me. After I closed down the teams app and reopened you could see the contacts start populating in.
