Apple iOS & Mac presence sync

Brass Contributor

I am experiencing a couple issues on the iOS client:

 

1) From time to time presence preference defaults to my mobile client even if the mobile client is not the active client. The desktop client presence stays on away until I open my mobile client after which the presence changes to which ever presence the mobile client is showing.

 

When this happens I have to sign out of the mobile client and restart the desktop client on the Mac before the desktop client starts showing correct presence again.

 

2) When I sign out of the mobile client on iOS and sign back in it loses all of the notification settings I set. The Android client remembers any changes made for notifications so this seems to be an issue with the iOS client

1 Reply

@D_K 

 

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

 

  • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

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