Inventory Report - Internal Server Error

Copper Contributor

Has anyone had issues with the Inventory Report today?

It looks there is some issue with: https://euno-1.api.microsoftstream.com/api/migrationReports?api-version=1.0-odsp-migration&$skiptoke...

The same behavior occurs in both versions of the script:

  • StreamClassicVideoReportGenerator_V1.12.ps1
  • StreamClassicVideoReportGenerator_V1.13.ps1

I get:
10/27/2023 7:21:25 PM ReportDetails URI: https://euno-1.api.microsoftstream.com/api/migrationReports?api-version=1.0-odsp-migration&$skiptoke...
10/27/2023 7:21:29 PM System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
at Microsoft.PowerShell.Commands.WebRequestPSCmdlet.GetResponse(WebRequest request)
at Microsoft.PowerShell.Commands.WebRequestPSCmdlet.ProcessRecord()
10/27/2023 7:21:29 PM Error: {"error":{"code":"InternalServerError","message":"The server encountered an internal error. Please try again later."}}

16 Replies

@PrzemekObiala 

I agree the back-end is having an issue today.
I run customized versions of the inventory reports every day, and back-end is not responding today:
https://euno-1.api.microsoftstream.com/api/migrationReports 
fails with the same "{"error": {"code": "InternalServerError","message": "The server encountered an internal error. Please try again later."}}

Please note that the following API is still working fine:
https://euno-1.api.microsoftstream.com/api/videos

Hopefully this can get fixed soon. I can't find any references to outages currently in Stream Classic

Hi everyone, in case you are still facing issues with the inventory report script, please submit a support ticket for us to look into this.

Update: We have identified the issue. It will get resolved by tomorrow.

@nanditjain 

 

any update? still have the same issue today...

I'm still seeing this as an issue today (1st November) on euno-1.api.microsoftstream.com :(

I tried to run both version 12 & 13 today and I'm getting the "Internal Server Error" with both -https://euno-1.api.microsoftstream.com

@PrzemekObiala, I am getting a similar error!

 

11/1/2023 2:42:05 PM ------START------
Script version: 1.5

11/1/2023 2:42:05 PM TenantPatch URI: https://api.microsoftstream.com/api/tenants/15cb6c53-0a50-4876-a66c-9a753d760a7d?api-version=1.4-pri...

11/1/2023 2:42:06 PM

11/1/2023 2:42:06 PM System.Net.WebException: The remote server returned an error: (401) Unauthorized.
at Microsoft.PowerShell.Commands.WebRequestPSCmdlet.GetResponse(WebRequest request)
at Microsoft.PowerShell.Commands.WebRequestPSCmdlet.ProcessRecord()

 

Looks like the API is working again for me. I was able to connect and create a successful report. Thank you!
Everyone: The issue was fixed was all non-GCC tenants yesterday. In case you still face any issues, please share here.
@nanditjain I am still getting the error when running the steam inventory report.

14/11/2023 11:06:05 AM TenantPatch URI: https://api.microsoftstream.com/api/tenants/2c4bfc0d-9b71-4a18-bc73-d1b27a422f33?api-version=1.4-pri...

14/11/2023 11:06:05 AM

14/11/2023 11:06:05 AM System.Net.WebException: The remote server returned an error: (401) Unauthorized.
at Microsoft.PowerShell.Commands.WebRequestPSCmdlet.GetResponse(WebRequest request)
at Microsoft.PowerShell.Commands.WebRequestPSCmdlet.ProcessRecord()

@cjd5000 : Are you using the latest inventory report script available on the admin center?

 

Also, can you try again, might be a temporary issue? 

 

If you still face the issue, please submit a support ticket for us to look into it.

@nanditjain  I am using the StreamClassicVideoReportGenerator_V1.13.ps1 script. Which is the latest script available. Tried several times today, and again just now with now change in the error log.

Hi, this looks like an isolated issue. Please submit a support ticket so that we can check why this is not working for you.

I get the same error when running the stream inventory report. Is there any solution?
2024-01-18 07:15:52 ------START------
Script version: 1.13

2024-01-18 07:15:52 TenantPatch URI: https://api.microsoftstream.com/api/tenants/«26384183-76e8-4b24-abc8-d...
2024-01-18 07:15:52

2024-01-18 07:15:52 System.Net.WebException: Le serveur distant a retourné une erreur : (401) Non autorisé.
à Microsoft.PowerShell.Commands.WebRequestPSCmdlet.GetResponse(WebRequest request)
à Microsoft.PowerShell.Commands.WebRequestPSCmdlet.ProcessRecord()